"Even now I can feel her, she is right here with me in this room" This week's difficult woman is Her Grace, Emma, The Duchess of Rutland. A farmers daughter turned nobility this enterprising aristocrat has dragged Belvoir Castle into the 21st century and flung open her doors to the public. But it doesn't end there... an ardent spiritualist, Emma uses her natural gift to heal people with Reiki. All under the watchful tutorage of her ghostly companion The Fifth Duchess of Rutland.