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Betsy Westhafer and Tony Bodoh
REALLY Know Your Customer
Growing the company. It’s the CEO’s #1 priority. And yet oftentimes a gap exists between the strategies of the CEO and the demands of customers. This strategic gap slows growth and erodes your competitive edge while exposing your organization to unnecessary risks. By gaining a deep awareness and understanding of this chasm, CEOs can lead the charge to align the strategy, promises and experience to gain customer loyalty and advocacy and eliminate the friction that can open the door for a mass exodus to the competitor.If you’re in the C-Suite and concerned about the growth and velocity of...
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Ratings & Reviews
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5.0 stars from 8 ratings
“BETSY AND TONY RUN A GREAT SHOW. THEY KNOW THEIR STUFF, AND DO A GREAT JOB AT LETTING THEIR GUESTS SHARE THEIR EXPERTISE AS WELL.”
yogastud via Apple Podcasts ·
United States of America ·
05/05/22
Listen innnn!
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“Wonderful interviews on important topics! This is a great show!”
ErmaTheLurker via Apple Podcasts ·
United States of America ·
05/05/22
Love it!
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“This show is a lot of fun and super informative!”
EllieB_18 via Apple Podcasts ·
United States of America ·
05/05/22
Recent Episodes
Lamees Butt joins Betsy and Tony on this episode to delve into the topics of digital transformation and the ever-evolving landscape of commerce.
She shares her insights on the challenges faced during her journey, including the importance of failing fast and adapting, which eventually led her to...
Published 11/06/23
Published 11/06/23
Meet Jay Meyer. Jay is an accomplished business owner and entrepreneur who shares his personal journey of addiction and recovery on this insightful episode with Betsy and Tony.
With decades of business and leadership under his belt, Jay has seen a lot change over the years, but one thing has...
Published 08/28/23
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