Episodes
COVID19 has changed the industry. I sat down with industry experts to discuss the common challenges that most of the organization are facing and an overview of the different apps released by ServiceNow. Listen to the podcast with our speakers - Vinay Vasudev (Technical Sales Manager, Royal Cyber) and Kapil Khadgi (Practice Head - ServiceNow at Royal Cyber). 
Published 07/28/20
By 2021, mobile commerce (m-commerce) sales are expected to account for more than 50% of all e-commerce sales, so I sat down with one of Royal Cyber's E-commerce Business Analysts, Saritha Menon, to discuss mobile commerce and explore it's benefits and importance. Visit www.royalcyber.com to learn more about our offered technologies and services and www.royalcyber.com/services/mobility/ to explore our mobile app, CyberShop mentioned in today's episode. 
Published 06/25/20
Some might argue that the future is RPA... I sat down with one of Royal Cyber's Digital Transformation Solution Architect, Asif Hussain, to get some quick insights to what's happening with Robotic Process Automation (RPA). Listen to today's episode to understand what RPA is and what it isn't, learn some of the key future trends, consider the benefits and challenges of RPA, and find how Royal Cyber can kick-start your automation journey. To learn more about our offered technologies and...
Published 05/21/20
Relevant search results are critical for better conversions on e-commerce sites, so I sat down with Royal Cyber's Hybris Business Development Lead, David Aleman, to discuss NLP-- what is it and what does it mean for the future of eCommerce search and overall site conversions, especially for retailers. In addition to this podcast, watch our on-demand webcast on NLP with guest speaker and NLP expert, Mahipalsinh Rana where we go even more in-depth on the subject. Visit www.royalcyber.com to...
Published 04/23/20
It's no secret that the e-commerce space is and has been growing at a rapid pace. With this growth, emerges new e-commerce trends that every business owner and decision maker should know. I sat down with Royal Cyber's VP of E-commerce Solutions, Akhil Pathania, to ask him what he considered to be the top e-commerce trends for 2020 from social selling, to chat bots, and more. For more information about Royal Cyber and our e-commerce services and solutions, visit www.royalcyber.com or send us a...
Published 03/26/20
I sat down with one of Royal Cyber's Senior Business Analysts, Gurpreet Kaur, to ask her all about Customer Experience and it's importance when it comes to successful eCommerce. According to Forbes, "companies with a customer experience mindset drive revenue 4-8% higher than the rest of their industries." So, if you're looking to have a stronger customer experience performance for better conversions and customer loyalty, Royal Cyber is equipped with the right tools, technologies and expertise...
Published 02/27/20
Welcome to the very first episode by Royal Cyber! Today we’re talking about Cloud, the progress and competition we’ve seen play out in the past couple years, what to expect moving forward and what Google Cloud Platform is doing to try and stay ahead of the curve. Register Now for Getting Started with Google Cloud Databases: https://www.royalcyber.com/google-cloud-database-migration-event/
Published 01/29/20