As the role of corporate travel managers has evolved from gatekeepers of travel policy to crafters of value-rich, culture-aligned business travel experiences, there is a growing need to shift the mentality around travel policies and programs to meet these new expectations. The “set it and forget it” mentality of years past is not only outdated, but inadequate. Today’s travel policies — and the policies of tomorrow —must be agile, regularly reviewed and adjusted, and created in support of company goals and in alignment with company culture. In this episode of the SAP Concur Conversations podcast, Ben Claxton, Online Technology Manager for Fox World Travel, and Jeff Saydah, Director of Global Client Solutions for Fox World Travel, share the “secret sauce” for building a world-class travel program (spoiler: your travel program is NOT a rotisserie chicken), detail how to leverage data to inform travel policy and program decisions, break down how to measure the success of your travel policy and program, and discuss how the best programs both shape and are shaped by company culture. Hosted on Acast. See acast.com/privacy for more information.