In recent years, the role of financial leaders has evolved from historian to soothsayer, and yet CFOs don’t have a crystal ball to predict the future. Whether it’s optimizing operations and upping productivity or accelerating growth and addressing sustainability, today’s CFOs are being asked to drive enterprise reinvention and navigate an overwhelming number of complex decisions. It’s “to the point where 68% of CFOs are driving three or more enterprise-wide transformation initiatives in...

Over the past few years, employee wellness has taken center stage as leaders are increasingly expected to weave wellness into the fabric of their companies. And that’s exactly why duty of care — an organization’s legal obligation to protect employees from harm — matters.   When business leaders create a safe environment for their employees, it establishes employee trust and loyalty. Beyond that, predicting risk, taking preventative measures, and responding quickly to crises help maintain...

A new era of business travelers is upon us, and they don’t play by the same rules as the generations before them. With Gen Z on track to comprise roughly 30% of the workforce by 2030, bringing with them an entirely different set of expectations, organizations must be prepared to evolve the employee experience to meet these new expectations that aren’t just anticipated — they’re inevitable. How can organizations evolve their travel and expense (T&E) program from a recovery state to one of...

As an implementation partner and reseller, Flexso has had great success in helping customers integrate Concur, SuccessFactors, and other SAP systems. The secret to that success? “It's in the small things,” said Roeland Vanbeselaere, Project Manager at Flexso, as he described the importance of being able to log in smoothly and swiftly to back-office, finance systems – especially as a first-time employee on the job. Join us for this episode as we dive into the importance of system integration...

Paying international vendors and employees in multiple currencies is a significant challenge for most businesses and was made even more challenging during the 2020 pandemic. Join us for this episode on SAP Concur Conversations as we sit down with Michael Cullen, Vice President of Sales at TransferMate, to discuss how the company became instrumental in the international payments space, providing businesses with the ability to make and receive payments anywhere in the world, in any currency, at...

In 2012, George Washington University revolutionized their spend management system from outdated and clunky to streamlined and efficient by implementing SAP Concur solutions. In this compelling podcast, you will hear from the Director of University Payables and the Associate Vice President of Supply Chain at GWU about their 10-year transformation story with SAP Concur.   Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.

Employees are back to traveling for business, and with it, the requirement to report both domestic and foreign expenses for tax compliance initiatives abroad. But businesses often experience roadblocks, especially when there are hundreds of global tax regulations that vary from country to country and frequently change over the course of a year. Listen in as we navigate the world of tax compliance – everything from understanding complex regulations, eligibility, and disqualification to...

Employees are using company funds to buy necessities for work, such as tools, applications, office supplies, and subscriptions. “People feel that they have the ability to pay for something, or to buy something, and they use many different spend channels to do it,” shares Jeanne Dion, Vice President of the Value teams at SAP Concur. It was a growing problem that many organizations felt: “There was a growing and escalating issue around the number of applications and the amount of money that...

Resetting employee and manager expectations around the best ways to collect and leverage experience data is now a need to have rather than a nice to have. Listen to a Principal Value Experience Architect of SAP Concur and a People Advisory manager from EY on how SAP Concur solutions users can build an outstanding employee experience based upon regularly collected data, feedback, and actions. See acast.com/privacy for privacy and opt-out information.

Learn about how you can measure the carbon impact of your travel and spending to easily set baseline sustainability goals for your organization. Listen to the Co-founder and Head of Product for Thrust Carbon explain what a carbon emission is, how we measure it, and what an SAP Concur solutions user can do to reduce their carbon footprint and reach the global net-zero goal by 2050 or sooner. See acast.com/privacy for privacy and opt-out information.

Getting teams to think critically about what they need to spend to achieve their goals is no simple feat. Defining the outcomes to be achieved places value realization on any change for an organization. If overall growth and profitability are key metrics for your organization, zero-based budgeting, or ZBB, might be something to consider. Listen in for immediate tips for how to combat the Great Resignation, harness the power of spend technology, and disambiguate the financial priorities for...

In a time when, “self-serve is the new full-service,” event essentials now include things like instant communication, event ROI reporting, and seamless event experiences for all stakeholders. Having deep levels of database and platform integration not only keeps things running smoothly, but also dynamically optimizes programs real-time and into the future. Roles and responsibilities are also changing greatly in the event management space. “Every single industry has meetings, and they all have...

Having a plan for financial recovery, without sacrificing employee productivity or risk, is paramount for your organization to prepare for the next disruption. We asked Jason Grunin, Senior Value Consultant for the Value Experience Group at SAP Concur, to explore the top three financial considerations that organizations should be evaluating right now with subject matter experts Jim Coufal, Senior Principal and Advisor, and Edward Curtis, Associate Director, of TCG Consulting. Listen to this...

In this episode of SAP Concur Conversations Alistair Kent is joined by Victoria Amis, Global AP Systems Manager at Arup and Sonia Blaudez, EMEA Solutions Consultant at SAP Concur and they discuss how Arup has benefited from automating their AP and expense process with SAP Concur. Victoria explains how Arup revolutionised their fully paper-based manual system into a completely automated global solution, servicing 20 countries and Sonia shares her experience of working with our customers to...

The need for organizations to shift corporate online interactions to a consumer-like digital experience exploded amidst the global pandemic. American Airlines prioritized friction-less business travel in what was (hopefully) the most complicated time to book travel of our generation’s history. Anshuman Singh, Director of Digital Product Management and Experience at American Airlines shares how they offered their business travel customers a smoother and safer online booking experience amidst...

Clients of American Express Global Business Travel were clamoring for a consistent online booking experience in all markets-not just in the primary markets, like France or London, but in secondary markets, like Peru and Saudi Arabia. "When you have an inconsistent experience across your employee pool," Jeanne Dion, Director of Value Experience at SAP Concur solutions, shares, "the doubt around bookings, and payments, and use, and support of yourself as an employee within the company starts to...

“We don't like the paper processes, which we have, we even hate approval workflow. So, please, set up the system in an innovative way,” was the challenge a customer shared with the neylux team. Jeanne Dion, Director of the Value Experience Group at SAP Concur, and Siegfried Krause, Co-Founder of neylux, share how they solved it not just for one customer but for numerous organizations to shift from hating the approval workflow to loving the insights and experience. After listening to how...

From the original graphical user interface (GUI) and using a mouse to manage business expenses, to leveraging artificial intelligence (AI) and machine learning (ML) to create context for spending and identify patterns, finance has always been central to the digital revolution. Join us as some of the original members of the SaaS and ERP landscape and former SAP Concur senior executives – Mike Eberhard, Board Member of Oversight and Chris Juneau, Chief Marketing and Product Officer of Oversight...

“I always liken Concur to a condominium building; if you have been on the Concur platform for 10 years and every time you move somebody into the new building, you let them decorate their condo the way that they want it, they have their own set of expense types, their own set of processes, you may have over-engineered your system. So, to really make sure that your system is optimized for those expansions, you need to try to streamline where you can,” shares Kara Bernard, Managing Director of...

Taking a spend management program from excellent to astounding is a specialty that Huron does for its SAP Concur partner customers daily. This certainly was the case for Penn State University, one of the longest-running higher education customers of SAP Concur solutions who was ready to optimize and modernize their spend management program and ERP system. Penn State University leveraged the SAP Concur Higher Education Leadership Forum (CHELF) to confirm with their industry colleagues that...

Whether you’re dreaming of working from an exotic island, moving somewhere with affordable housing, or can’t wait to get back to corporate office life, “there's a lot of diversity in terms of what it means to be working outside of the office, and any of those choices involve complexity for the company,” shared Rachel D’Argenio, EY Americas Mobility Markets Leader. “EY surveyed 16,000 employees in 16 countries and found that: 65% of employees said they felt that this hybrid mix will increase...

When it comes to information technology, there are specialists that focus on operations, software, development, and logistics and then others that focus on business -but few that can do both. We spoke with one of these unicorn IT and business subject matter experts at Penn State University. “Historically, it's sort of been the wild, wild west in terms of process…One of the things that my group in central IT is interested in is building out better ways to do things that we can identify here in...

As business travel becomes safe again, organizations are empowering their employees with greater autonomy to use their best judgement and comfort levels to determine when, where, and how to meet with clients and team members. Get thinking about your post-pandemic travel program by listening to a candid and jovial conversation between Danny Smout, Principal Solution Consultant at SAP Concur, and Hansini Sharma, Practice Lead of Corporate Travel for Acquis Consulting Group. “Sometimes some of...

From building the right reporting, to creating awareness, to guiding behavior, and making direct contributions, there’s a lot that organizations can do right now to increase their sustainability. We asked Ryan Hamilton, Senior Value Consultant for the Value Experience Group at the SAP Concur organization and Sally Crotty, Senior Consultant and Sustainability SME for our partner, TCG, to share their expert perspective on how to transform corporate sustainability programs in a two-part podcast...

As we look for ways to increase corporate sustainability, it can be difficult to know where to start. Understanding key terms as well as what to measure empowers organizations to set science-based targets, and then to monitor and adjust. We asked Ryan Hamilton, Senior Value Consultant for the Value Experience Group at the SAP Concur organization and Sally Crotty, Senior Consultant and Sustainability SME for our partner, TCG, to share their expert perspective on what sustainability means for...