Every small business needs a website.  Not just a website, but one that speaks for your business.  It is the first impression you are making that you are able to provide information about yourself.  But its main focus should be to speak about the concerns and questions that your prospect has and not primarily focused on yourself and your accomplishments.   In our latest episode of 𝐒𝐦𝐚𝐥𝐥 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 – 𝐓𝐡𝐞𝐧 & 𝐍𝐨𝐰, my guest, James Hipkin, shares his decades of experience as a web designer and how his new venture, Inn8ly, designs, builds, secures, hosts, and actively maintains website for small businesses at an affordable cost so they can focus what they do best - work in their business.      We also discuss the importance of customer service and being attentive to the needs of your client and the greater good.  Some decisions are key to help the relationship not just in the short run, but in the long run as well.   To learn more, click https://inn8ly.com/.   As always, this podcast is brought to you by Profit Master Business Solutions, implementing measured marketing for small businesses while calming the chaos and creating the confidence and competence to exceed expectations.   Click www.profitmasterbusinesssolutions.com.