In our charity world, ‘overheads’ is a blanket term for any expenses a non-profit has, that aren’t program costs.  In this episode of Short Stuff, Bianca shares why there's often too much emphasis on the issue of overhead expenses, why it's a mistake to use it to measure a charity's efficiency, what non-profits can do to educate donors. The study mentioned in this episode can be found here: https://www.researchgate.net/publication/345485033_Is_Overhead_A_Tainted_Word_A_Survey_Experiment_Exploring_Framing_Effects_of_Nonprofit_Overhead_on_Donor_Decision  Our Small But Mighty 'Short Stuff' episodes are advice for small non-profit success, delivered in under five minutes. For more resources created specifically for small non-profits join the Small Non-Profits Alliance for FREE here: https://smallnonprofits.com.au/membership-account/membership-levels/