1.) MSP Question of The Week          What do you do when your customer hires one of your employees? Have you prepared with a non-solicitation in your agreement?  Did they let you know in advance or hire behind your back? Do you contact them?   All the questions answered with Host James!      2.) Five Minutes with a Smart person –   Steven Frank of TDSynnex   TDSynnex is MUCH MORE than a distributor, they are a partner We discussed resources that my customers use to grow and scale their business - real world success stories shared     3.) Notes on the News Topic    Host James addresses the most recent burning topics:   1. The 23andMe Breach – what should you do? 2. Scalepad acquires QUOTER 3. When do you hire someone BETTER than you? https://www.msptechnews.com/msp-news/hire/   --- Our upcoming events: Kernan Mastermind Roadshow Dec 7-8th, 2023 in Newport Beach CA –    http://bit.ly/kernanmastermind   https://kernanconsulting-mastermind.mykajabi.com/mastermind-event     Use code: EARLYBIRD   Jan 16-18th in Honolulu HI – MSSP Sales/Marketing workshop https://conference.fornixmarketing.com/hawaii-conference-3364   Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan https://www.facebook.com/karlpalachuk/ https://www.linkedin.com/in/karlpalachuk/ https://www.linkedin.com/in/amybabinchak/ https://www.facebook.com/amy.babinchak/