Host Karl sits down with friend, Jerry Koutavas. As President of The ASCII Group, Jerry Koutavas is responsible for creating resources and services aimed at helping IT and managed service providers better manage their time and their bottom line.  Koutavas oversees the creation, implementation, and adoption of benefits at The ASCII Group which services over 1,400 MSPs in North America. A widely-recognized figure in the IT industry, Jerry has more than 25 years of experience in the Channel.   Check out more:  https://events.ascii.com/   --- Our upcoming events: Jan 16-18th in Honolulu HI – MSSP Sales/Marketing workshop https://conference.fornixmarketing.com/hawaii-conference-3364   Contact James for a $500 discount code!   Our Social Links: https://www.linkedin.com/in/james-kernan-varcoach/ https://www.facebook.com/james.kernan https://www.facebook.com/karlpalachuk/ https://www.linkedin.com/in/karlpalachuk/ https://www.linkedin.com/in/amybabinchak/ https://www.facebook.com/amy.babinchak/