In this podcast episode, Richie Rich and Dillan, along with their guest Gino, delve into the intricacies of the timeshare industry. They discuss the role of special teams within timeshare resorts, strategies for sales reps to join these teams, and how to handle owners seeking discounts. The conversation covers sales tactics, such as holding back offers to gain leverage in negotiations, and the importance of understanding and managing customer expectations. They also touch on the reasons behind rising maintenance fees and the role of the American Resort Development Association in setting industry standards. Additionally, they explore handling objections, like not wanting to make a decision, emphasizing the importance of intent statements in sales presentations. The episode wraps up with acknowledgments of their sponsors, including Factual Film Studio and RichDale School of Real Estate. --- Support this podcast: https://podcasters.spotify.com/pod/show/richard-roberts4/support