In episode 690, join Rob Walling for another solo adventure where he answers listener questions. He advises on the ethical considerations of email marketing and answers how he would value a business when buying out a partner. He also addresses the best ways to collect customer feedback and the value of high-fidelity customer calls. Episode Sponsor: Going from an idea sketched on the back of a napkin to a robust, stable product requires a wide range of skills. You can spend ages looking for a one-in-a-million developer who can do it all, or you can quickly ramp up an entire product team to help you build and launch your product with our sponsor - DevSquad. DevSquad provides an entire development team packed with top talent from Latin America.  Your elite squad will include between 2 to 6 Full Stack Developers, a technical product manager, plus experts in product strategy, UI/UX design, DevOps, and QA - all working together to make your SaaS Product a success. You can ramp up an entire product team fast, in your timezone, and at rates 75% cheaper than a comparable US-based team. And with DevSquad, you pay month to month with no long-term contracts.  Take the hassle out of assembling and managing a sprawling team of freelancers and work with a group that’s ready to hit the ground running. Visit DevSquad.com/startups and get 10% off your engagement.  Topics we cover:  2:59 – Emailing users about other projects you are working on 9:26 – Avoid sending spam-like emails 12:55 – Building a service vs. selling it as an affiliate 17:34 – SaaS evaluation after business partner falling out 21:25 – The best ways to collect customer feedback 25:36 – Determining which group of buyers to sell to, HOA’s or property managers Links from the Show:  The SaaS Playbook Ask a Question on SFTROU Start Marketing the Day You Start Coding The Stair Step Method of Bootstrapping Quiet Light FE International Discretion Capital MicroConf Connect Producer Xander (@ProducerXander) | X Episode 139 | 6 Questions You Should Ask In Your Customer Development Survey If you have questions about starting or scaling a software business that you’d like for us to cover, please submi