In this episode, Brent and James meet with Alex Chang, partner at Lesperance Mendes and delve into the intriguing world of the Civil Rights Tribunal and its effect on resolving strata matters. While the tribunal's approach is lauded for its quick and efficient justice, there are concerns that the decisions reached may not always be well-informed. Council members are presented with essential insights and considerations to navigate this complex landscape. _________________________________   Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one another. 🎙 Stratagize with Brent Anderson & James Milne features conversations with industry leaders and experts who share their knowledge to demystify an industry that impacts the lives of more than 1 out of 3 British Columbians. Whether you are a council member, owner, investor, or renter, if you're looking for content that will bring value to your strata and help you get to the next level… THIS is it! Listen to our latest episode, subscribe and rate us on iTunes. 👊 _________________________________ 🚨 STRATA TIP: Unmet expectations are the biggest source of complaints. Understand the four keys to proper expectation setting: Set vs unset & realistic vs unrealistic. _________________________________   MAIN TAKEAWAYS: 🛠 CRT decisions are quick & dirty and may not be as well informed and the normal rules of evidence do not apply.     🛠 A common mistake is a strata council responding to a claim on their own without assistance of a lawyer.     🛠  Tip when writing a CRT claim is to ensure that what you are seeking is clear. If the order is not clear the CRT might not be able to enforce that order.     🦄 MYTH VS FACT A strata council cannot enlist a lawyer to assist them with their response.   (Myth)   A strata lawyer can assist the strata in the background with many aspects of the process up to drafting the full resposne they can copy and paste.   _________________________________ Connect with Stratagize Website Linkedin Email Connect with Brent Anderson Linkedin Connect with James Milne Linkedin   Connect with Alex Chang Linkedin _________________________________ RESOURCES 8 steps to going out to bid Decision making tool