In a rapidly evolving tech landscape, stagnant and outdated business processes are more than just financial pitfalls—they are barriers to scaling and innovation. The incentives to shift to automation and leverage AI are massive. Susannah Streeter welcomes William Smith, Senior Manager for EY Consulting, Jack Virdee, VP of Finance and Automation Leader at Omnicom, and Stephen Siciliano, VP Power Automate at Microsoft, to deep dive into the world of automation and AI. EY refers to the global organization, and may refer to one or more of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. The views of third parties set out in this publication are not necessarily the views of the global EY organization or its member firms. Moreover, they should be seen in the context of the time they were made.