The Post Office scandal led to 900 wrongful convictions and four suicides. It is now known as the worst miscarriage of justice in British history. It happened because Post Office leadership did not know how to deal with glitchy software. In this episode, you’ll learn how not to repeat their mistakes. Listen to learn: What happened during the UK Post Office scandal The biggest wrong assumption Post Office management made The role of the board and company advisors: what should they have done? What to expect when buying software services: either as a government or a founder --- To discuss a corporate training program for your organisation, book a consultation call here.  Happy clients include Blackstone x Techstars Launchpad, Oxford University and Constellation Brands.  ---  We love hearing from our readers and listeners. So if you have questions about the content or working with us, just get in touch on [email protected]   Say hi to Sophia on Twitter and follow her on LinkedIn. Following us on YouTube, Facebook, Instagram and TikTok will make you smarter.