#177 I only have a little time
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One of the biggest mistakes we make id buying into the customers excuse that they do no have a lot of time. We shortcut the process and pre qualify the customer only to find that they never return or answer their phones after we release them. Listen up to find out how I handle customers in this situation.
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. The service department is the busiest department in the dealership. It is also the toughest especially when it comes to dealing wwith the not so happy customer. Help them help you by...
Published 02/25/24
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Published 10/27/23
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