Become a supporter of this podcast: https://www.spreaker.com/podcast/car-sales-talk-101--3353982/support . The service department is the busiest department in the dealership. It is also the toughest especially when it comes to dealing wwith the not so happy customer. Help them help you by supporting their efforts in dealership and brand loyalty.

Sometimes as salespeople we tend to think that we know how a deal is going to progress and we end the process before it even had a chance to succeed or fail. Never give up on the del until management and the banks say it is no longer a deal. Keep the process moving positively and what you will see is a sale coming from out of the blue that you were certain had zero cjance of happening based on what the customer has told you right up front. Never say no or goodbye until it is one hundred...

Time to tun back the calendar to pre=pandemic times when sales profesionals followed a true and proven path to the sale starting with the initial greeting of the customer.

Stop bypassing one of the most important steps to the sales process. Sell yourself professionaly and watch your closing percentage increase.

With all the changes in the car business over the past several years, the pay plans available have changed also aand sometimes not for the best. Listen in for a small insight the how salespeople are being compensated in several different ways.

Their is never enough tools in our toolbox to help us close a deal. Whenever we think we know it all, we start missing those deals. This episode will help you with getting your customer to bump on the price and payment, but only if you can do it the right way. Confidence is the key.

Being a superstar salesperson is not as hard as it may seem. We really only need to male a commitment to practicing the mastering of our craft. With all the information available to our customers on the web, our customers are more set on a vehicle than they have ever been. They also physically shop less dealers than before. Help them buy using these five closing techniques and watch your income soar.

In life as well as business it is easy to settle into a certain daily grind. We get used to seeing things in one particular way to the point that we are oblivious to these things that may possibly be out of place or in a state of despair. It's time to take a fresh look at your lot display, your showroom, and your office area to determine if theu need some attention.

It's getting harder and harder to make a decent living selling cars especially with all the digital info available to our customers. But just because they can spout off a KBB or Carvana value does'nt mean they know everything. We are the experts and this episode will help you when it comes time to justify the trade value.

There is no better time to reach out to your customers and let them know you care. Listen up for some quick tips to help end your yer on A HIGH NOTE!

The road to the sales process has been around forever. Don't think its outdated and ineffective because it is the only proven process to selling cars that is successful. Commit yourself to becoming a master of the process and watch your commissions soar>

Times are changing in the auto industry however, the typical car salesman still remains. It's time to set yourself apart from those salespeople. The real pros in the business do everything they can to legitimze the sales profession, yet the amateurs continue to hold us down and keep the consumers view of us at the lowest levels. Time to do something about it.

There are so many things we as salespeople can do to further our career, but we are gonna talk about the three most important, at least to me, on what I think we need to spend more time mastering.

Sometimes your customers 1st impression is made before they step on the lot. That phone call you received set the tone and gave you the opportunity to showcase yourself. If you are smiling while you are conversing, the customer can hear that smile and your chances of them showing are greatly enhanced.

Selling a certain number of cars is good but how do you do it and how do you sell more? The answer is increase your closing ratio. In this episode we will discuss closing and what it is, and we will talk about the things you need to do to get better.

We tend to relax especially when times are tough. We either skip steps in the process or we do them half ass. It's time to pick up the pace and get back on track to being the best we can be.

It's hard enough to earn a decent living selling cars without those few that belong behind bars more than on a showroom floor. I'm talking about the SKATERS. Listen up as we discuss how to detect and deter these thieves.

With all that's been happening in the world and cat business over the past few years it can be tough to stay true to the sales steps that have been there to guide us to theses we work so hard to get. You have to be true to the "Rod to the Sale" but sometimes it might be wise to take a detour.

The sales process is not exactly rocket science, but if you shortcut the process too many thing can go wrong.

We research everything that we have an interest it, yet the things that help supply our income is left to our customers to research. Why is that we know our favorite sports figures statistics but we don't know the first thing about the products we sell? Listen up, it's time to become a real pro!

With Fuel prices at an all time high, selling trucks and SUV's is getting tough to say the least. We need to be able to help the customer find the dollars to justify their purchase by working with them to develop a budget at least until the economy rebounds, because it will. Or just remind them to fill up before the tank is on empty.

Taking shortcuts is the quickest way to shortcut your pay. Whether you are a green pea or a seasoned pro, it's time to get back to doing things the way they were meant to be done, do it right the first time.