#178 The Be Back
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Getting the customer to come back after their visit has less to do after they leave and more to do with what you did when they were on the lot and in your showroom. Listen up and start enjoying more be backs and quite possibly more first time closes.
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. The service department is the busiest department in the dealership. It is also the toughest especially when it comes to dealing wwith the not so happy customer. Help them help you by...
Published 02/25/24
Published 02/25/24
Sometimes as salespeople we tend to think that we know how a deal is going to progress and we end the process before it even had a chance to succeed or fail. Never give up on the del until management and the banks say it is no longer a deal. Keep the process moving positively and what you will...
Published 10/27/23
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