Imagine your perfect hotel. Weird request, yes, but bear with me... Now imagine your walk up to the entrance of that hotel. What do you see? Chances are you imagined one of two things... The first is an automatic door with no person to let you in, and the second is a manual door that was opened for you by a friendly face in a polished uniform. But which one is best? And that, dear friend, is your introduction to "The Automation Conundrum.” In today’s modern world, we’ve become obsessed with automation. Machinery, steering, heating, emails, doors... And in business, we’re told that automating things will save us money and time… …but at what cost and risk?   This episode takes a dive into the automation conundrum, evaluating automation’s efficiencies from the perspective of you, the private practice owner, and—more importantly—the perspective of your patients.    It’s concise, thought-provoking, and best served with coffee.