“When it comes to service and overall customer experience, the hospitality industry is your greatest teacher. As someone not formally in this industry, I still look to this industry for insights on how I can improve when it comes to dealing with people and creating a great experience.
Andy along with his myriad of guests do a fantastic job of sharing valuable (and actionable) insights that are immediately applicable to our businesses.”
Julian Hayes II via Apple Podcasts ·
United States of America ·
02/03/23