Mike Becker, CEO, National Association of Professional Insurance Agents   The Industry is changing, consumer behavior is changing, and so are agencies. But how well are today’s agents keeping up with market trends? What about your agency?    Our guest, Mike Becker, CEO of the National Association of Professional Insurance Agents will help answer this question and share the results from the just-release 2022 Annual Independent Agent Survey. PIA and National Underwriter worked together to ask thousands of agents the questions we need to get our finger on the “state of the agency” today.    In this fast-paced conversation, Mike shares illuminating details on topics such as:   The dramatic shift in agents’ opinions on the use of tech to build trust The biggest challenges to growth and operations agencies across the country are facing today How agencies are planning for their post-COVID workforce—and where those workers will actually perform their job   Find out how your insurance agency stacks up against the rest of the industry as our guest unpacks the results of the most important agent survey of the year. If keeping up matters to your agency leadership, make this podcast a priority this week.    Presented by Agency Revolution, the Connected Insurance Podcast provides bi-weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.