For this episode, we step away from our normal format of speaking with operations professionals in the trenches, to speaking with an author and entrepreneur about the role of the COO.  Cameron Herold has written a fabulous book directed at CEO’s who are contemplating hiring a COO, titled, Second in Command – Unleash the Power of Your COO.  He is also the founder of the COO Alliance and the host of his own podcast dedicated to the role of COOs, Second in Command.  Cameron has sat in the COO seat himself, overseeing the growth at 1-800-GOT-JUNK from $2 million to $106 million in revenue in just six years. Matt and Cameron have an honest conversation around the CEO’s need to hire for their blind spots, as well as: The difficulty business owners have in finding the right person to fill the COO role Why RIAs need to keep the rate of change inside their organizations greater than the rate of change outside their businesses The seven types of COOs and what each brings to their organization Cameron’s advice for those who aspire to be a COO How a CEO and COO should work best together, and the proper expectations from both sides of that working relationship How CEOs can best judge the success of their COO When RIAs should consider replacing their COO for the next phase of growth We hope you enjoy, share, and subscribe on Google Podcasts, Apple Podcasts, or Spotify. To purchase Cameron’s book, click here. You can view Cameron’s COO Scorecard here.