Almost everyone has a story to share about a toxic leader – someone who was arrogant, aggressive, or for some reason, just unpleasant to work with. Although some toxic behaviors may be too subtle to identify at first, one thing is certain: stress caused by this leadership approach can take a toll not only on the productivity of organizations, but on the physical and mental wellbeing of the individuals belonging to them as well. In this episode, our guest, Jeffrey Custer, delve deep into this issue: toxic leadership. He will provide insights on how to recognize these behaviors, where they come from, and what to do about them – because, as Jeffrey urges, we can all make a difference in the way we show up. Join us as we cover the following points: - [00:03:50] What is toxicity? - [00:07:21] Underlying reasons for toxic behaviors - [00:11:10] What triggers toxic behaviors? - [00:14:28] How to give feedback effectively (Jeffrey’s thumb rule) - [00:22:18] How to set leaders up for success - [00:34:23] What can you do about toxicity in your workplace? - [00:37:45] Lessons and challenges from working remotely - [00:43:06] Behaviors of a high functioning team (the “dream team”) - [00:48:53] Tamar asks her quintessential question “I encourage leaders to not lose hope. Within their division, they can do almost everything that we've been talking about. While they may not be able to change their whole organization, they can make a difference in that group.” Jeffrey Custer The COO’s Corner, Episode 7 JEFFREY CUSTER CEO, Director of Content at Level Up Courses Jeffrey Custer is the founder and director at Level Up Courses. His work revolves around helping new and aspiring leaders and setting them up for success. With over 30 years of leadership experience, Jeffrey has a passion for developing high-performing teams, building employee relationships, and eliminating toxicity in the workplace. Learn more about Jeffrey’s work at https://mem3.levelupcourses.co/ Connect with Jeffrey on LinkedIn at https://www.linkedin.com/in/jeffcusteratlevelupcourses/ RESOURCES MENTIONED: The 7 Habits of Highly Effective people, by Stephen Covey https://www.amazon.com/Habits-Highly-Effective-People-Powerful/dp/0743269519 Reach out to Tamar at [email protected] Connect with Tamar on LinkedIn at https://www.linkedin.com/in/tamar-nelson/ and Subscribe to our YouTube Channel https://www.youtube.com/channel/UCj-pV2ko2Se6QbPcM0OdDGw Please leave a review and thanks for listening. All good things! Tamar #TheCOOCorner #Podcast #COO #OperationalResilience #Toxic #Leadership