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Alex Turkovic
The Digital Customer Experience Podcast
This podcast is for Customer Success leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital Customer Success.Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed.If you enjoy the show, please subscribe, follow, share and leave a...
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Ratings & Reviews
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5.0 stars from 14 ratings
“The DCS podcast features highly engaging guests and compelling topics. The recent podcast with Annie Dean was very impressive. It provided an overview of not only the evolution of CS, but also different CS implementation strategies for companies of various sizes / stages. But, I was really blown...”Read full review »
Mevezich via Apple Podcasts ·
United States of America ·
01/30/24
Inspiring + Practical
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“Each episode filled to the brim with big-picture insights and practical takeaways. Alex takes his guests & their ideas seriously in no-serious manner. So good!”
jamesofczar via Apple Podcasts ·
United States of America ·
01/24/24
Practical, tactical, and relatable
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“Love getting to listen to Alex as he interviews fellow DCS and CS leaders from all different backgrounds! He’s so approachable and relatable, love his interview style, great guests, and even better nuggets to take away and apply in your own job.”
Brittanyhillard via Apple Podcasts ·
United States of America ·
01/23/24
Recent Episodes
Jay Nathan is the co-founder of GrowthCurve.io, Chief Customer Officer at Churnkey, and one of the most respected voices in the customer success community. He joins Alex as they explore Jay’s early career as a software engineer, the integration of AI with other digital tools, and navigating the...
Published 06/11/24
Published 06/11/24
In this, my second solo episode - I wanted to spend some time trying to demystify Generative AI for CSMs and CS leaders alike. According to statistics, only 25% of CS workers utilize AI in the workplace on a regular basis, which I think is WAY too low - especially considering how stretched thin...
Published 06/04/24
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See hourly chart positions and more than 30 days of history.
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