Clayton Christensen and Rita McGrath, one of the top management thinkers in the world, spent over two decades as both colleagues and friends. To this day, the concept of Discovery-Driven Planning, first widely introduced in a 1995 HBR article by Rita and Ian MacMillan, is taught in the Building and Sustaining a Successful Enterprise course at Harvard Business School. In this insightful conversation, Rita joins host Derek van Bever to discuss a number of topics highly relevant to management...

Earlier this summer, members of the Innosight team attended The Consumer Goods Forum Global Summit 2022 in Dublin, Ireland, where they joined industry leaders and spoke on the topic of Dispelling The Myths of Customer-Centricity. In this Disruptive Voice episode, Scott Anthony is joined by his colleagues, Claudia Pardo and Pontus Siren, to further delve into these myths. Through the lenses of the Jobs To Be Done framework, and drawing on a number of real-world examples, they consider how the...

After college, Kareem Farah became a high school math teacher, teaching in the traditional way that most of us experienced as students, with the instructor standing in front of the classroom and lecturing on the information that students were supposed to learn. Much to his frustration and dismay, however, he soon discovered that there were some things that were shockingly wrong about traditional teaching and learning, namely that the instructional model was largely broken and kids in his...

Southeast Asia is a vibrant, fast-growing, and diverse region of the world, home to vast opportunities, particularly for those supporting market-creating innovations. In this episode, Nick Ongkowijaya - an HBS and BSSE alumnus who also worked as an Associate at Innosight - joins host Katie Zandbergen to share the story of the new venture studio that he's building in Southeast Asia, called Gradient. Nick discusses the local context, including the drivers of non-consumption of entrepreneurial...

In this episode, The Christensen Institute’s Ann Somers Hogg joins host Ann Christensen to, through the lens of the business model framework, discuss the significance of drivers of health to the future of the health care industry. In her newly-released paper, You Are What You Treat: Transforming The Health Care Business Model So Companies And People Thrive, Ann Somers provides a compass to guide leaders as they develop transition plans to succeed in a value-based future. The paper – and this...

In her book, The Long Game: How To Be A Long-Term Thinker In A Short-Term World, Dorie Clark both reflects on the importance of having a longer-term strategy for our personal and professional lives, and provides readers with practical steps that can be taken to optimize for the future. In this episode, she joins hosts Derek van Bever and Katie Zandbergen to discuss the book and, in doing so, draws a number of parallels between her work and How Will You Measure Your Life. Together, they...

In the Harvard Business Review article, Persuade Your Company To Change Before It's Too Late, Innosight's Scott Anthony, Pontus Siren, and Utsav Bhatt describe how to break the information-action paradox and gain conviction to act before industry change gets ahead of your organization. In doing so, they draw on the story of King & Wood Mallesons (KWM), a law firm whose management team had the conviction required to successfully respond to disruptive change, taking steps to manage it...

Michael Mauboussin and Matt Christensen’s paths first crossed over two decades ago, just before the first edition of Expectations Investing: Reading Stock Prices for Better Returns, co-authored by Michael and Alfred Rappaport, was published. In this episode, Michael and Matt discuss the revised and updated edition of the book, which came out in 2021 and reflects the many changes that have occurred in the business landscape over the last twenty years, along with a number of related topics....

In the acknowledgments section of Competing Against Luck, co-author Taddy Hall wrote, “Twenty-four years ago, when I walked into the classroom for the first day of Clay’s class, I had no idea of the adventure that was about to begin. Over these many years, there has never been a conversation with Clay that didn’t leave me feeling a humbled sense of gratitude for his patience, wisdom, and kindness. Thank you, Clay.” In this episode of The Disruptive Voice, the adventure continues as Taddy...

A few months ago, Professor Scott Kominers and Cliff Maxwell, former Chief of Staff to Clayton Christensen and an HBS alumnus, co-authored an HBR article entitled, What Makes An Online Marketplace Disruptive?  They pointed out that rather than digitize or make existing transactions more efficient, truly disruptive marketplaces create entirely new transactions, engaging non-consumers and/or non-producers.  In this episode, Scott joins Cliff to discuss a number of topics relevant to online...

In 2015, when Matt Lerner jumped from Director at PayPal to early-stage VC and advisor, Clayton Christensen’s ideas flipped from being interesting theories to essential daily practices. Matt has now worked with over 100 startups, helping them to find product market fit and scale. He runs Startup Core Strengths and helps companies use Jobs interviews to speed growth, even with startup budgets. In this episode, Matt joins host Katie Zandbergen to discuss the five tactics that drove 90% of...

During the height of the coronavirus pandemic, many parents opted or were directed by their children’s schools to enroll students in online learning. However, for a number of reasons – including students feeling lonely, the online model often requiring heavy involvement by parents in the learning process, and the practicalities of caregivers needing to return to work – online learning hasn’t gained longer-term traction but is instead seen by many families as a short-term solution during...

The challenges faced by senior leaders seeking to transform well-established organizations are well documented. What’s more, roadmaps for tackling these challenges are widely available. Still, incumbent organizations continue to fail at an ever-increasing rate and senior leaders struggle to take the steps they know they should take to keep their companies innovative and thriving. Why? In this episode, Alex Slawsby and Christian Stadler join host Katie Zandbergen to delve into this dilemma of...

In her new role as CEO at Officinae Bio, Christina Nesheva is working to create an inherently innovative organization that pushes the boundaries of nature co-design. In doing so, she draws on her experience having led one of the pharmaceutical industry's first innovation labs, at ViiV Healthcare, along with her time driving innovation, change, and new product commercialization at the pharmaceutical giant, GSK. In this episode, Christina, who is also a startup mentor and author of The...

Tom Arnett is Senior Research Fellow – Education at The Clayton Christensen Institute, where he studies instructional models and demand for innovative resources and practices across the K-12 education system. In this episode, he joins host Michael Horn to dig into his latest research, sharing insights on what Clay’s frameworks can tell us about recent developments in online learning and also how the incorporation of new techniques in K-12 schooling models might evolve as we slowly emerge from...

In this episode, Dr. William Hait, Global Head of Johnson & Johnson External Innovation, discusses how the 135 year old company is using the principles of disruption to improve the trajectory of healthcare across the globe. Dr. Hait, who leads a unit comprised of Johnson & Johnson Innovation, the Lung Cancer Initiative at Johnson & Johnson, and the company's World Without Disease Accelerator, oversees the creation of transformational new growth platforms. Hosted by Innosight's...

In honor of The Disruptive Voice's 80th episode, along with the start of the new academic year at Harvard Business School, we decided to re-release this recording from our archives. Originally released in September of 2016, Clay had invited some of his former Building & Sustaining a Successful Enterprise (BSSE) students back to campus to talk about the goals of the course, while also taking questions from the audience. In this episode, he discusses not only what the BSSE course has set...

Back in 2003, Steve Kaufman was the first partner who Clay brought on to teach the BSSE course with him, and he has subsequently had a tremendous impact on generations of our students. At the end of June, Steve officially retired from the Harvard Business School. As such, we wanted to sit down with him to reflect on his career and time working with Clay, his thoughts on the course and its cases, and his forecast for the future of management education. Hosted by Derek van Bever, the two also...

One consequence of the coronavirus pandemic has been the acceleration of many industry trends that had already been underway in 2019. The ever-increasing pace of change in the restaurant industry is no exception, and one particular development of note has been the rise of dark kitchens, also known as cloud kitchens or ghost kitchens. A few months ago, Sam and Prashant (along with co-author Yury Adamov) published a paper entitled, “When Kitchens Go Dark: How Covid-19 Could Transform the...

Many listeners will know Ann Christensen as President & CEO of The Clayton Christensen Institute. To Clay, however, she was his oldest daughter, Annie. How Will You Measure Your Life, published with co-authors James Allworth & Karen Dillon in 2012, is one of Clay’s most popular books, challenging each of us to think more deeply about our life and our purpose, including how we nurture our relationships to become enduring sources of happiness. In this episode, and through the lens of...

Snigdha Sur is a Harvard Business School alumna and founder of The Juggernaut, a premium publication and community that publishes smart and well-reported stories about South Asia and South Asians. Hosted by Anibha Singh, Snigdha discusses developments and gaps in the news and media landscape, including how these impact South Asian diaspora communities; the story behind the founding of The Juggernaut, along with how the organization has evolved from conception, through its development, to its...

In this conversation, hosted by Michael Horn, Julia builds on her foundational statement, “Opportunity really sits at the intersection of what you know and who you know.” Together, they discuss the important distinctions between our strong tie and weak tie networks; innovation in education; the ed tech market and which tools are best suited for network building, and in which circumstances; the Cadillac versus the KIA of mentoring organizations and strategies; performance metrics; the rise of...

John de Souza is an entrepreneur and investor who, over the course of his career, has accumulated a great depth of experience in sectors of technology, automotive, health, and finance. In this episode, he joins Steve Geskos to discuss his current role as Co-Founder and President at Ample, a company whose mission is to accelerate the transition to electric mobility through the offering of an energy delivery solution that is as fast, as convenient, and as cheap as gas, while also being powered...

Along with his work as a Managing Director at Innosight, the consulting firm co-founded by Clayton Christensen and Mark Johnson over two decades ago, David Duncan is also a co-author with Clay on Competing Against Luck and co-author with Scott Anthony, host of this episode, on Building A Growth Factory. Most recently, David - a leading authority on the Jobs To Be Done framework, and drawing on his wealth of experience conducting market investigations – has published The Secret Lives of...

In this episode, Efosa Ojomo returns to The Disruptive Voice to discuss his latest research at The Christensen Institute’s Global Prosperity group. He and his colleague, Lincoln Wilcox, recently published a report highlighting six innovative strategies for creating new markets in emerging economies. This conversation, hosted by Katie Zandbergen, focuses on the findings from their research, along with the implications for those looking to create prosperity around the globe. Efosa speaks not...