Part 2 starts with Todd doing math and ends with Todd barely avoiding electrocution at the end of his career as an equipment tech. There's never a dull moment as Mark and Todd continue their conversation on The Coffee Roaster & Providing Retail Equipment. You can find a transcript of this episode here: https://bit.ly/2JaTfsD

Into the life of every coffee roaster the equipment question must fall. Are you going to provide brewing equipment to your wholesale accounts? Under what conditions? Mark and Todd tackle these and other questions in The Coffee Roaster & Providing Retail Equipment - Part 1.

Special guest Rob Stephen is back with Mark and Todd to conclude a discussion on The Coffee Roaster & Packaging. At the end of part 1 the conversation moved to vacuum packaging and cost, with Rob concluding, "You're into it for 20-30 grand but I would say if you're going to put that much coffee into distribution you should be expecting to get that out of it."

It's not just Mark and Todd this episode. We have a special guest and the topic is packaging, the hows and whys and whens.

Season 2 Episode 7 is the second of 2 parts on the topic of customer training.

Season 2 Episode 6 is the first of 2 parts on the topic of customer training. As Todd says, for coffee roasters, "training is the new equipment." But how much training, where, and when? Is it free? How do you manage customer expectations? Not only do Mark and Todd begin addressing these questions, but Todd was late for our recording sessions and, of course, Mark just let that go and didn't mention it ... at all.

"Where I wanted to start our look at building a team was really from the angle of taking a one-person-band and turning it into an orchestra." -Todd Mackey, Season 2 Episode 5 of The Exchange

Season 2 Episode 4, Mark and Todd continue a conversation about the pros and cons of coffee roasters opening retailing operations.

In episode 3 of season 2, Mark and Todd talk about the pros (and start talking about the cons) of roasters going into retailing.

Part 2 of a discussion about the Specialty Coffee Association and the recent Coffee Expo in Boston, including a interview with SCA's Stephen Morrissey live from the chaos of the show floor. Mark and Todd also talk about some of the brewing and roasting equipment they discovered at the Expo.

Episode 12 of our podcast, The Exchange presented by Olam Specialty Coffee, and the first episode of season 2. Welcome back! In this episode Mark and Todd talk about the Specialty Coffee Association (SCA), and the recent Coffee Expo in Boston. In fact, we have LIVE clips from the event. This is part 1 of 2 parts on this topic.

On a recent afternoon, our Providence office was unusually crowded so we decided to record holiday wishes.

[email protected] Technically this is episode #11 but season one has been over for a few weeks so this is a bonus episode. Since Thanksgiving is upon us, Mark and Todd talk about business and coffee mentors they are thankful for having in their lives and careers, people who have influenced and guided them along the way.

Season one is officially over but we'll be posting "Extra Shots" now and then until May when we launch season two. Music: Espresso Bar by Hannes Hofkind. Used under Creative Commons.

In this Halloween episode, our final episode of season one, Mark and Todd talk about a few scary defects that occur in coffee and a few scary movies too. Clip attributions: Witch laugh-Mike Koenig Storm-Mike Koenig Mummy-Mike Koenig Leave Now-Mike Koenig Cat-CA9 Tolling Bell-Daniel Simion Suspense Music-Maximilein Dark and Deep Laughter-Hopeinawe Rock-a-bye-Frankiegirl Swamp Thing Moan-Robinhood Manic Laugh-Project Titan Clips from the following were used in compliance with sampling under...

[email protected] In Episode 9, Mark and Todd spin the "Green Coffee Lingo Wheel" and define another nine green coffee terms with characteristic humor, valuable insights, and a surprise ending where Todd fails to know a term. You can see the Green Coffee Lingo Wheel for yourself and test what you know at blog.olamspecialtycoffee.com/spin

[email protected] In Episode 8, Mark and Todd spin the "Green Coffee Lingo Wheel" and define nine green coffee terms with characteristic humor, valuable insights, and a surprising lack of reference to Mark's age. You can see the Green Coffee Lingo Wheel for yourself and test what you know at blog.olamspecialtycoffee.com/spin

[email protected] In episode 7, the second of 2 episodes on QA/QC and cupping for coffee roasters, Mark and Todd talk about the language of cupping for roasters and more on creating a cupping space. You can email Mark and Todd with questions they'll answer on the podcast, or to arrange a review of your coffee, at [email protected]. The Exchange is Presented by Olam Specialty Coffee Hosted by Mark Inman www.olamspecialtycoffee.com/mark-inman-bio and Todd Mackey...

[email protected] In episode 6, the first of 2 episodes on QA/QC and cupping for coffee roasters, Mark and Todd get into the nuts and bolts of cupping for roasters. You can email Mark and Todd with questions they'll answer on the podcast, or to arrange a review of your coffee, at [email protected].

Episode 5 is the second of two episodes on sales and marketing. Remember you can email Mark and Todd with questions or to arrange having them taste your coffee and talk about it on the show at [email protected]

In Part one of two episodes on sales and marketing, Mark and Todd talk about the branding niche, and, of course, Mark's age. We're inviting listeners to email Mark & Todd at [email protected]. We welcome comments, questions, and suggestions. Mark and Todd would also like to invite roasters who use coffee from Olam to submit their coffee for an online review and interview. Send an email to [email protected] for more information.

In Episode 3 of The Exchange, presented by Olam Specialty Coffee, Mark Inman and Todd Mackey continue their conversation on coffee blending theory.

In the first of two episodes on coffee blending, Mark Inman and Todd Mackey talk about the reasons, good and bad, for creating coffee blends. The Exchange is presented by Olam Specialty Coffee.

In this episode of The Exchange by Olam Specialty Coffee, Mark Inman and Todd Mackey talk about discipline and best practices around buying green coffee ... and Rob Stephen interrupts to talk about "Subject to Approval of Sample" contracts.