A personal message about where we go from here.

Why are you doing what everyone else is doing?

You can't succeed unless you're authentically interested in other people.

If we can understand the patterns of differences in the generations, we can prepare for how to position our businesses appropriately.

The connection between ethics and technology is weak. But we need leaders to stand up and consider the humanities just as deeply as the sciences in new technology.

There's nothing inherently wrong with "Big." But there is when they wield their power in a disproportionate or harmful way.

Learning from the mistakes and successes of our forebears can put us in a better position.

We're too busy zooming toward the future to take note of the Car of History.

There's a difference between authenticity and originality. Focus on authenticity rather than originality.

Guard your reputation well.

We could learn a lot about analytics from Sherlock Holmes.

As we advance technologically, it's imperative to pause and reflect on what keeps us together emotionally.

Whether you're succeeding or not, determination makes all the difference.

Even the most successful of us has had failures; together, honest reflection and better planning can help us succeed.

Think of more than two senses at a time when you're creating experiences for customers.

Why bother trying to surprise and delight when you can just change the way you treat people all the time?

There will be challenges in life. What matters is how you choose to deal with them.

Saying thank you is more than just uttering a phrase; we're giving a gift to someone each time we express our gratitude.

What effect does charm have on those around us? And what does it take to be charming?

Fear of failure is real. But the cause of that fear is essential if we're to overcome it.

Why are we predisposed to dislike 'Big'? And how can big companies prepare for the inevitable?

Who's the more foolish, the fool, or the fool who follows him?

Robert Frost's iconic poem is often misread. Within is a secret that marketers and communicators can unlock.

The heritage of the past is the seed that brings forth the harvest of the future.