What is operations management all about? We talked to Yann Le Boulch about the intricacies of managing ops in localization. Welcome to this episode of The Localization Podcast where you’ll learn about the following: What is operations management Pressure on pricing and lower rates When to promote VS when to hire AI in ops management Leadership & trust How to manage difficult people This is episode 54 of my social practice, also known as The Localization Podcast :) #localization and #translation insight delivered to you by the power of voice, this time with Yann Le Boulch.  If you want to see our beautiful talking heads, head to Youtube: https://youtu.be/Cuc_iWyMrek