When I think about sustainability, MY mind goes straight to the environment. But when Managing Partner of Community Solar Authority, Dakota Malone, thinks about sustainability, the environment is one of four pillars that all work together. In this conversation, Dakota breaks them down for you...

All the interactions that happen from first touch with a prospect through the signed purchase order, and in the future as your customer buys from you again and again, are part of the buyer experience. And making every one of those touch points as painless and rewarding as possible should be all...

When you make the investment in a sturdy digital backbone for running your manufacturing operation – your ERP, your QMS, your MES.... – You protect yourself from loss of tribal knowledge – You create efficiencies through process documentation – You set yourself up for smoother compliance...