Multifamily Leadership, is an events, news, and media platform. It's where Multifamily Innovation, technology, Investments, and Leaders converge. As part of our Multifamily Innovation® Summit, we share time with innovative brands as part of our "Meet the Sponsors" series that showcases those brands that are supporting the platform to advance technology, innovation, leadership, and investments. Be sure to register for the Multifamily Innovation® Summit at https://multifamilyinnovation.com/ On...

Henson Orser founded Two Dots, a venture-backed technology company dedicated to solving the problem of apartment leasing fraud using some of silicon valley's most advanced AI, while bringing operational excellence to multifamily property managers along with it. He started his career working in banking at Goldman Sachs in New York. After a successful trading career, Henson made the jump to working as one of the first employees at another VC-backed technology company helping apartment property...

Joe Curd is the Director of Multifamily National Accounts at Stealth Monitoring. Stealth protects assets for businesses with high quality video monitoring and surveillance.  In multifamily, there is a significant worry about security. One of the top reasons a resident does not renew their lease is that they feel unsafe and uncomfortable on a property.  We want residents to feel safe while on the property. Current systems are mostly used after a problem has occurred. Being able to tell...

Nice Healthcare gives residents access to cost-effective healthcare right in their apartment. In this episode, we sit down with John Young, who is the Senior Vice President of Growth at Nice Healthcare, and Kelly Krasner, the Vice President of Growth. Why are we talking about healthcare for residents in a Multifamily Podcast? Because smart investors focus on long term investments in “community” to support a positive brand. As property owners, we’re providing so many essential services like...

Meeting Recap: Multifamily Innovation® Advisory Council The Multifamily Innovation® Advisory Council now has over 1.5 million apartment units being represented. The council is on track to grow to north of 3 million units by end of year, with a focus of being the catalyst for innovation, through delivering insight to leaders across the industry. This show is where we report back key trends and findings from within these meetings so that the industry can advance and build technologies that...

Kyle Finney is a Business Development Manager at Arize. He works with real estate professionals to attract residents. Kyle is responsible for spearheading high-return marketing and sales campaigns. Arize is a smart home technology company that focuses on sensors and alarms. Their systems find minor issues and notify maintenance before they develop into serious problems (like water leaks). They also help with security, utility optimization, and enable self-guided tours after hours.  In this...

Join us for a recap of the Multifamily Innovation® Advisory Council meeting. The Multifamily Innovation® Advisory Council announced today its formal launch with over 1.5 million apartment units being represented. The council is on track to grow to north of 3 million units by end of year, with a focus of being the catalyst for innovation, through delivering insight to leaders across the industry. This show is where we report back key trends and findings from within these meetings so that the...

Parag Goswami is the co-founder and CEO of clik.ai. He previously owned an underwriting company and saw the pain of the repetitive tasks being handed… Read more The post The New Way to Tackle Multifamily Underwriting, Make More Deals, and Save Money appeared first on Multifamily Innovation®.

David Aaronson is the founder of Refuel Electric Vehicle Solutions (REVS). Having previously spent decades working within real estate, he now aims to help the… Read more The post Adding Revenue Streams to Multifamily Properties with Electric Vehicle Charging appeared first on Multifamily Innovation®.

Kyle Burkett is the managing director of asset management at Nicol Investment Company. He helps define the company’s growth strategy and runs the operations and… Read more The post Tylenol for the Multifamily Staffing Headache appeared first on Multifamily Innovation®.

Steve Jarvis is the CEO of CredHub, and has an incredible background in travel, working for Expedia and Alaska Airlines. He’s always been on the cutting edge of technology in his sector, helping Alaskan Airlines be the first domestic airline to sell tickets over the internet, and again first to do mobile check in.  Now he is at CredHub, a company focused on helping owners and operators reduce rent delinquency while also providing incredible value to the residents. They’re able to do this...

Steve Jarvis is the CEO of CredHub, and has an incredible background in travel, working for Expedia and Alaska Airlines. He’s always been on the… Read more The post From Innovating Airline Ticketing to Solving Multifamily Rent Delinquency appeared first on Multifamily Innovation®.

Windell Mollenido is the Marketing Director for The REMM Group. He has nearly 20 years of experience working in marketing and website development for real estate companies. He has worked in-depth with using AI to help lease apartments online and alleviate staffing issues. The REMM Group is a real estate management company based in southern California. They stay on the innovative edge of technology and use the company’s extensive experience to help grow the value of their properties. In...

Today, Patrick Antrim interviewed Demetri Themelis, the co-founder and CEO of Knock. Knock is a software platform that efficiently attracts, converts, and retains customers for commercial multifamily owners & operators. Demetri has led Knock in massive growth and helped many multifamily operators become more profitable. As someone who enjoys competition, he’s looking to produce the best product on the market. In This Episode Patrick and Demetri discuss the following: How the...

In this episode of the Multifamily Innovation Show, Patrick Antrim hosts Trevor Park, a specialist in multifamily and real estate development who now serves as the Head of Marketing for a software company called BetterBot.  BetterBot is based out of Seattle. Park’s goal is to connect people and to provide them with strategic solutions through world-class support and good data. BetterBot is a sophisticated AI chatbot. It aims to give people their time back and create more freedom in when,...

This episode of the Multifamily Innovation Show with Patrick Antrim features Lisa Strauser, who works with CredHub. Antrim points out that rent is increasing at the same time that people are facing financial challenges through the pandemic. Meanwhile, property managers are looking for ways to keep their net operating income up. CredHub associates rent payments with people’s credit scores. For people who pay on time, that’s a fantastic service because it allows them to benefit from their...

https://youtu.be/PHzLZvMyxic Today, we will explore a whole new set of questions for how we maximize leasing operations. Our guest today is Larry Gorman, Senior Technology Executive.Larry has 25 years experience in the multifamily industry and currently serves as the President for LeaseHawk. He builds and leads teams to drive business value through the innovative use of technology. Prior to LeaseHawk, Larry served as Executive Vice President and Chief Technology Officer...

Today’s renter wants control over the leasing process and access to information wherever, whenever, but today’s leasing team simply can’t keep up. On this episode, Patrick Antrim and Robert Turnbull explore Multifamily’s most adopted digital leasing solution providing renters the information they want 24/7/365 anywhere on the Internet. Robert Turnbull is the Founder, President and COO of BetterBot and will discuss the following topics: * Where BetterBot is at in the leasing...

https://www.youtube.com/watch?v=tITJYruqxqQ Kerry Kirby, Founder and CEO of 365 Connect Summary The multifamily industry is changing, and it’s important to change with it. To do that, you should keep an eye on the way society is changing as a whole, the differences between generations, and the types of things people are already interested in. Technology is a huge portion of that. Multifamily needs to trend toward automation, streamlined online interactions, and...

https://www.youtube.com/watch?v=7xx7pzfmEfA Featuring Tom SpahnVice President of Camber Creek Summary: Real estate is a unique industry that faces unique challenges. When you seek out new technology, you should be careful about the investment. Tom Spahn talks about what to look for in the investments and commitments you make, how to know whether that product will be a good fit for your company long-term, and how to spot a truly great team. Key...

https://youtu.be/NKfQS8hWt1Y Multifamily has typically been a low-risk operating class, but multifamily operators are facing new challenges. (2:00) – Innovation occurs not in a breakthrough moment, but in thousands of iterations.  It happens with tons of failures over time. (2:40) – Shadow Ventures is a venture capital firm that invests exclusively in seed-stage real estate technologies that the rest of the market hasn’t found yet. They had to figure out new ways to...

Reimagining the Multifamily Consumer Experience Daryl Smith, Senior Vice President and Chief Marketing Officer of Kettler.  Summary: Right now, Daryl Smith is working to create a fully-integrated omni-channel marketing platform, while also growing the name for his multifamily development plan. Key Topics: (2:10) – Kettler is reimagining the multifamily resident experience, namely figuring out how to best use the digital tools available....

Rachel Kish has been busy through the pandemic. She says she’s working on growing her team while focusing on acquisitions for Asset Living, all on top of dealing with things like evictions. Kish joined the Shelton Residential team in 2017, and Asset Living acquired that company in 2020. “The joining of those two families has been a huge success for everybody,” said Kish. “Watching two different worlds collide and watching all of the success that comes out of that has been really fun to...

Patrick Antrim, CEO and Founder of Multifamily Leadership, prompts Jamin Harkness to talk about what he went through transitioning his business to remote work and building a winning company culture. Harkness is the Executive Vice President of The Management Group (TMG), a company that’s ranked three times on the Best Places to Work Multifamily® list. “It was a very uncertain time for our team. We decided to close our offices,” said Harkness.  He says the teams have now started...

Pete Kelly is the CEO of Apartment Life, a faith-based nonprofit serving the Multifamily industry for over two decades building community. That company helped with the Loneliness Epidemic. “About a year ago, the insurance company Cigna came out with a study that found that 60% of Americans would describe themselves as being lonely. If you’re an apartment owner or apartment operator, that’s a problem, because if your residents are lonely, that means they don’t have any roots in that...