Welcome Closers! In this engaging episode of the Profitable Property Management Podcast. Jordan interviews Tiffany Rosenbaum, Co-Founder of Rosenbaum Realty Group. Dive into Tiffany's inspiring journey through the property management industry, from the inception of her company in the heart of Phoenix Metroplex to managing an impressive portfolio of 500 doors. Tiffany shares her passion for real estate, the critical role of property management, and the strategic expansion into short-term...

Welcome Closers!In this episode, Jordan interviews Sarah Hatch, the Founder and Owner of Hatch Property Management and Sales. Sarah shares her journey into property management, from construction & hands-on work to owning & operating her own business. She discusses her experience in commercial property management and her transition to residential property management after having her first child. Sarah also talks about the unique challenges of managing properties for military and state...

Welcome Closers! In the 200th episode, Jordan and special guest Daniel Craig, Chief Strategy Officer at ProfitCoach, dive into the evolution of the property management industry & discuss their journey together from inception of ProfitCoach to today. They run it back to 2017, sharing the challenges of data standardization in property management and the development of the national benchmarking study, known as the NARPM Accounting Standards today, as well as “Season 2” of ProfitCoach. The...

Welcome Closers! This episode dives into the strategic advantages that deep local ties and expertise can provide in the property management business. Hear how Mike Mefferd, CEO of Bridgestream Property Management, and his team leverage relationships to better serve owners during difficult times like COVID. Explore their purposeful approach focused on enhancing lives and raising industry standards. 00:00:27 - Company Mission and Values 00:01:40 - Growth and Current Size 00:02:14 - Acquisition...

Welcome Closers! In this insightful episode of the Profitable Property Management Podcast, host Jordan Muela sits down with property management entrepreneur Gwenn Aspen, CEO Of Anequim, to discuss her journey from creating a property management company to pioneering remote professional services. Gwenn shares her experiences, the challenges she faced transitioning from corporate America to entrepreneurship, and her innovative approach to leveraging virtual assistants for property management...

Welcome Closers! In this insightful episode of the Profitable Property Management Podcast, Jordan interviews Taylor Haas, the current Director of Operations at leading property management company Colorado Realty & Property Management. Taylor shares her journey from starting as a receptionist to climbing the ranks to a top leadership position, overcoming challenges, and driving innovation and growth within the company. 00:00:06 Introduction of Taylor Haas 00:00:25 Taylor's transition from...

Welcome Closers!Join us in this insightful episode of the Profitable Property Management Podcast as host Jordan Muela speaks with Allison DiSarro from Enterprise Bank & Trust. Dive deep into the significance of building connections in banking, how Allison's unique approach to property management banking sets her apart, and the impact of empathy on client relationships in business. 00:00:00 - Introduction to Allison DiSarro and the theme of relational banking. 00:01:03 - The uncommon...

Welcome Closers! In this insightful episode, host Jordan Muela talks with Mike Lautensack, the brains behind Del Val Realty and Property Management. Mike shares his journey from the early days of his business to its current success, discussing challenges, strategies, and insights into the property management industry. [00:00:00] Intro[00:00:43] Mike's Business Evolution and Growth [00:02:00] Best and Worst Parts of Property Management [00:03:05] Mike's Start in the Business and Early...

Welcome Closers! Join host Jordan Muela in episode 194 of the Profitable Property Management Podcast, as we delve into the dynamic world of property management with industry veteran Chris Hermanski. From the early beginnings of his career to the present transition of his business, Chris shares invaluable insights on the challenges and triumphs of managing a successful property management firm. Key Moments: 00:26 Introduction to Chris Hermanski01:04 The Transition in Business Leadership02:32...

Welcome Closers! In this episode, Jordan interviews Dora Pinter from Service Star Realty about running a stable and growing property management business. Service Star Realty: LeaseAZ.com 00:02 Overview of Service Star Realty's business00:10 Leadership style and company culture00:19 Early days of growth00:23 Working with virtual assistants00:27 Future growth plans00:32 The power of focus and intention00:37 Finding the right path for your business00:43 Team member growth stories If you enjoyed...

Welcome Closers! In this episode, Kristen Lopez recounts her journey from wholesaling upstart to Business Development Manager and coaching in the PM Industry into a process pro. She discusses her property management path through RentWerx, RentScale, Rescover software, and finally launching her own company, PM PathBuilders. Kristen shares wisdom on optimizing processes, change management, metrics, working with salespeople, and how she turned her own process passion into a business. 00:00 -...

Welcome Closers, Grace from Findigs joins host Jordan to discuss improving the rental application experience. They cover Grace's background, what attracted her to startups and proptech, problems with historical rental applications, and how Findigs is addressing those issues. 00:00 - Introductions 00:22 - Grace discusses her background and what inspired her to join Findigs 02:00 - Grace talks about what she loves about startups 03:28 - Discussion of early startup team members needing to be...

Welcome Closers!In this episode of The Profitable Property Management Podcast, host Jordan Muela has an insightful discussion with veteran property manager Bob Machado. Bob shares his 40+ year journey in the property management industry, starting in the late 1970s when he stumbled into the business. 00:48 - Getting into property management via 8 houses in 1979 as a new real estate agent 11:00 - Forming initial partnership company, Sigma Delta Property Management 16:23 - Joining the NARPM...

Welcome Closers! In this episode of The Profitable Property Management Podcast, host Jordan Muela has an informal discussion with Peter Lohmann and Wolf Croskey. They talk about Peter and Wolf's new venture called Crane, a community for growth-oriented property managers looking to take their businesses to the next level. Peter Lohmann: Co-founder of Crane community, runs a sizable property management company RL Property Managment https://rlpmg.com Wolf Croskey: Co-founder of Crane community,...

In this episode of the Profitable Property Management Podcast, host Jordan interviews guest Thad Tarkington, co-founder and CEO of Second Nature, about his experience in the property management industry over the past decade. They discuss changes Thad has observed, thoughts on regulation, the importance of transparency and choice for residents, adapting services based on property manager needs, navigating stress, and more. Topics/Guest and Resources: Guest: Thad Tarkington, Co-Founder &...

Welcome Closers! In this episode of the Profitable Property Management Podcast, host Jordan sits down with Luke Street to discuss his background and experiences in the property management industry. They talk about Luke's journey into property management, his decision to transition away from short-term rentals to focus on long-term rentals, optimizing his business for profitability and quality of life, the role of technology and integrations, and his vision for the future of his...

Welcome Closers! Jordan interviews Yoni Schmidt, VP of Sales at KeyRenter Property Management, about leading sales teams and driving growth across multiple property management markets. They discuss finding and developing successful salespeople, lead generation tactics, communicating effectively with prospective clients, Yoni's ramp from 0 to 600 doors in Oklahoma City, and more. Key Moments The importance of understanding ROI, systems and alignment of incentives to build trust with owners...

Welcome Closers, In this episode of the Profitable Property Management Podcast, hosts Jordan Muela and Jeremy Pound discuss strategies for driving growth in the residential property management industry. They cover topics like lead generation, forecasting, goal-setting, and investing in company culture. Topics Lead generation strategies: inbound, outbound, referral marketing Setting realistic yet ambitious growth goals The importance of forecasting and goal-setting Investing in company...

Welcome Closers! In this episode of Profitable Property Management, Jordan talks to Lior Abramovitch from Blanket Homes about their new technology to help property managers combat churn and retain properties in their portfolios. Topics and Guests Guest: Lior Abramovitch, founder of Blanket Homes Topics discussed: The problem of churn in property management and losing revenue from properties leaving the portfolio Why property managers often don't capture sales even though they have broker...

Welcome Closers! In this episode of Profitable Property Management, Jordan interviews Todd Ortscheid, property management expert and consultant. They discuss Todd's journey in the industry, best practices for systematizing and automating property management processes, hiring and managing staff, industry trends, and more. Key Topics Discussed: Todd's background and transition into consulting The benefits and challenges of consulting Qualifying good consulting clients The hours required to...

Welcome Closers! In this episode of Profitable Property Management, host Jordan talks with operations expert Kelli Segreto about her unique career journey and insights into multifamily vs single family management. They discuss best practices around creating standardized operating procedures, getting staff buy-in on new technology, building fee-capturing processes, and obtaining owner approvals. Kelli also provides perspective on useful versus overkill automation and the future of integrated...

In this episode of the Profitable Property Management Podcast, host Jordan Petty interviews returning guest Ray Hespen, CEO of PropertyMeld, about his journey as an entrepreneur in the property management software industry. They discuss data, benchmarks, and best practices around property maintenance and investor retention. Ray also shares his insights on motivations, hiring for resilience, and the importance of understanding customer pain points. Are you a property manager looking to scale...

Overview In this episode of The Profitable Property Management Podcast, host Jordan Muela has an in-depth discussion with Ben Sencenbaugh, founder of Realty Medics, about growing his property management company over the past 10 years before a recent acquisition. They cover Ben's journey from starting with just 200 doors to now managing over 1600, implementing systems and processes, lessons learned along the way, work/life balance as an entrepreneur, and finding the right buyer to acquire his...

Welcome Closers! In this episode of the Profitable Property Management Podcast, host Jordan Muela is joined by entrepreneur Sarah Durbin to discuss her journey from door-to-door sales to building a property management empire starting at just 18 years old. Topics and Guests: Sarah Durbin - Property management entrepreneur Transitioning from door-to-door sales to property management Scaling a property management business from a small town Centralizing back office systems for multi-market...