A gem from the second half of this episode where Rohan really gets into some discussion on changing organizations by making folks uncomfortable, "they always start off as research processes and every time I roll one of these out, you realize it is cultural change within the organization, it is connection, transparency, clarity, all of the things that are necessary for any company to be able to reach whatever the next level is that they've decided is the next level." Rohan really dives into how his methods show the effects that ResearchOps has in every piece of an organization and how positive change can revolutionize a team ready to grow or challenge a status quo afraid of the next stage.    Transcript available here