A gem from the second half of this episode where Rohan really gets into some discussion on changing organizations by making folks uncomfortable, "they always start off as research processes and every time I roll one of these out, you realize it is cultural change within the organization, it is connection, transparency, clarity, all of the things that are necessary for any company to be able to reach whatever the next level is that they've decided is the next level." Rohan really dives into...

The first half of a rambling talk about how to get along in researchops, philosophies on it, Twitter threads, templates and sharing work with Rohan Irvine hosted by Holly Cole.   The second half of this podcast is coming soon! Transcript of this podcast 

Join Brigette as she speaks with Jacob Burghardt about his experiences taking prior research and utilizing it to enact measurable and meaningful change on products and organizations. As research teams aggregate and synthesize research within research repositories, they eventually confront the reality that just because insights are more available, they are not guaranteed to have an impact on product. Some product people will become repository lead users – logging in from remote offices to stay...

Join us and ServiceNow's A'verria Martin as we talk about how ResearchOps professionals often come from varied backgrounds, a love for business (but not meetings), how focusing on stakeholders and specific problems can help show value, and how often reops roles sound like you need to know everything. Spoiler alert - no one knows everything but lots of folks have useful skills. Listen in on our chat for more.    Read the transcript of our chat here.

Implementing a research repository as a part of your UX practice requires a shift in behaviours and beliefs. In short, a cultural shift. Join us as we talk about story telling, ethnography, and libraries with Dr Emily DiLeo. Emily will be speaking about this at ReOpSConf2022, Wednesday, June 8th, 2022. Let's get a sneak peek into what you can learn, and how you might progress the cause of scaling the impact of the craft of user research in your work. Episode Transcript

Emma Boulton and Holly Cole discussing community and the upcoming ReOsConf

Today, we’ll be speaking with Alice Kiernan and Lucy Sutton from the Department for Education in the UK. Alice and Lucy will be sharing 5 key things they learned when they built a ReOps function for over 100 User Researchers. At ReOpsConf2022, they’ll explore what not to do (they know because they did it!), how to get started, and how to ensure your ReOps team delivers value long into the future. Today, we’ll dig into the history, and share some of their triumphs and challenges.

Today, we’re speaking with Kasey Canlas, UX Research Operations Lead at Genesys. With new Data Privacy laws frequently emerging, such as GDPR and the more recent Schrems II court decision, it can be challenging to evaluate your research practice to see if current processes are compliant. Kasey will be speaking at ReOpsConf2022 where she will give actionable steps for the audience to take to build a secure data-privacy-compliant research practice, such as how to evaluate existing processes,...

Today we have Toluwa Awodiya, Product Manager at Momentive, on the podcast. Toluwa will be speaking at ReOpsConf2022 and, using examples from her team at Momentive, she’ll be showing how to inform your strategy around research operations and enablement initiatives. Toluwa uses a biannual survey that not only measures aspects of ResearchOps components to help her team determine where to prioritize their efforts but also acts as a success metric. On today’s podcast, Toluwa shares how critical...

Today we have Andy Garber-Browne on the podcast. Andy will be speaking at ReOpsConf2022 alongside Dr Carolyn Morgan about the ResearchOps Community's project on tools. Selecting the right research tool is hard. We wanted to make the tool evaluation and selection process easier and save hundreds of hours for researchers, ReOps specialists, and those who support research, by creating a database of tools according to what types of teams and industries use them. Learn all about the project, and...

In today's episode, Research Operations Specialist, Lucy Sutton talks about how ResearchOps can help researchers with disabilities, and we also talk about being a research operations specialist with a disability. Here is the transcript.

Adam Banks is the founder & director of UX-Study, specialising in designing, building, and maintaining User Research labs and design spaces. He previously worked at Google as an audio/visual specialist, and set up much of their ResearchOps function. We have a wide ranging discussion about skills, job titles, research libraries and how to scale the impact of research.

In today's podcast Bindu Upadhyay, Senior Service Designer at Mendix talks about the growth of ResearchOps and UX research and we talk through the challenges of getting started in Ops.

Today Brigette Metzler is interviewing a ReOps professional, Roy Opata Olende.  Roy is the ResearchOps Manager at Zapier and is passionate about developing the field of ResearchOps.

Today's episode sees us in a 'fireside chat' with one of the Directors of the ResearchOps Community, Brad Orego. Together, we explore how being multidisciplinary changes a research practice, ReOps leadership, encouraging rigor in research, and how Ops is all about happiness. You can find Brad in the ResearchOps Community slack, or on Twitter @bradorego

We talk to Hackney Council's Lead User Researcher, Richard Smith the man behind the Hackney Council's User Research Library. If you're new to ResearchOps, why not check out our website, researchops.community 

Today's episode sees us in a 'fireside chat' with co-chair of the ResearchOps Community, Holly Cole. Together, we talk about how Holly came to ResearchOps, her life, defining moments, and the future of ResearchOps. You can find Holly for a chat within the ResearchOps Community slack, or on Twitter @hollyface1975