In this episode, host Karl McKeever is joined by Boots UK CIO Rich Corbridge and Director of IT – Customer and Category, Jennifer Duffy. We explore the digital initiatives that the retailer has recently spun up to continue offering services to customers; the importance of speed of adaptation; how its omnichannel approach is helping to build a digital ecommerce experience for the future; and why this initiative is so fundamental to their tech talent acquisition, retention, and development strategy.