The Interview | Host Karl McKeever sits down in conversation with Chris Lipari, Director of Product Innovation at HAVI. We explore the big challenges facing the QSR (Quick Service Restaurant) industry. From shifting consumer preferences, to the constant demand for innovation and efficiency. And discover how HAVI are helping leading names in QSR to navigate the complexities of supply and demand in this fast-paced industry. Presented by Kinaxis.

In Focus | Lightspeed Commerce. Channel connectivity is nothing new. Advanced automation is now everywhere. Combine the two, and sales channels will never look the same again. But what does total visibility and control over your inventory online orders and fulfilment look like. And just how do retailers (big and small) go about effectively streamlining and controlling their entire ecommerce ecosystem. Joining host Karl McKeever to discuss this, on our latest episode of In Focus, is Rick...

In this episode of The Interview Series, host Karl McKeever is joined in conversation by Dawn Fichot, Head of Marketing North America for iconic British foldable bike manufacturer, Brompton Bicycles. From its humble beginnings in a South Kensington railway arch in 1975, Brompton has grown into an internationally renowned brand - famed for its ingenious design and impeccable craftsmanship. Despite the unfolding uncertainty faced by other sectors in retail over the past couple of years,...

In this episode of The Interview Series, host Karl McKeever sits down with Ian Bailey, Managing Director of Kmart Group Australia. With over 450 stores, Kmart Australia is the country’s number one performing general merchandise and apparel retailer, and one of the most trusted and loved brands in Australia and New Zealand. We explore how Kmart Australia doubled down on clarity of purpose and innovation to develop a strategic blueprint and operational architecture to transform its business...

In this episode of The Interview Series, host Karl McKeever travels to Barcelona to sit down with Isabelle Aberman, Global Retail Director for iconic global footwear brand, Camper. In this episode of The Interview Series, host Karl McKeever travels to Barcelona to sit down with Isabelle Aberman, Global Retail Director of iconic footwear brand, Camper. Passionate about retail in all its forms, she joins us to discuss Camper’s unique approach to retail design, share the inside story of...

In this episode of The Interview Series, host Karl McKeever travels to Barcelona to sit down with Eduardo Recio, Creative Director eCommerce & Retail, for leading Spanish multi-sport retail brand, Sprinter. We examine the story behind the retailer’s game-changing new retail concept, the key challenges that retailers in the sports sector face to deliver a winning customer experience, and look back on Eduardo’s own career retail—which first began here in the UK.

In this episode of The Interview Series, host Karl McKeever is joined by Andy Lawrence, VP of International of US-based athletic clothing brand, Vuori. Inspired by California’s active, coastal lifestyle, Vuori was founded in 2015. In September last year it launched into China, Hong Kong, Singapore, the Middle East, and Mexico, and opened its first UK store in London's Covent Garden. In this episode, we explore the story behind the SoCal brand, the key challenges that the athleisure sector...

In this episode, we bring you more highlights from World Retail Congress 2023. As the retail industry’s best and brightest gathered in Barcelona for the three-day event, we took to the stage to capture two live recordings. Host Karl McKeever is joined by Deloitte chief global economist, Ira Kalish, and Matahari Department Store CFO, Niraj Jain. Together, we discuss the economic headwinds that the industry is facing in 2023, and how retailers can create the financial foundation to deliver...

The Interview: The Estée Lauder Companies Inc.: In this episode, host Karl McKeever is joined by Ophelia Ceradini Vice President of Digital Technology and Innovation at The Estée Lauder Companies. Artificial intelligence and augmented reality are transforming the beauty shopping experience through seamless and omnichannel experiences. In our latest of episode of The Interview Series, recorded live in the heart of New York City during NRF 2023, Ophelia explains how, using technology to offer...

Event Review - Shoptalk Europe 2023 - Ep03: in the final of our daily podcast episodes from Shoptalk Europe 2023 in Barcelona, host Karl McKeever picks his way through some of the highlights from Day Three at the event. We hear from some of the sharpest minds in retail, at some of Europe’s leading retailers and brands, as they discuss, debate and present the solutions that are redefining thinking… in an ever-shifting landscape. Coming up on this Day Two Event Review episode, we hear from...

in the second of our daily podcast episodes from Shoptalk Europe 2023 in Barcelona, we pick our way through some of the highlights from Day Two at the event. Host Karl McKeever brings you highlights of what was on show (and discussed) during what was another busy day at Shoptalk Europe 2023. We hear from some of the sharpest minds in retail, at some of Europe’s leading retailers and brands, as they discuss, debate and present the solutions that are redefining thinking… in an ever-shifting...

In this latest episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from the first day of Shoptalk Europe 2023 in Barcelona. The event promises to unite Europe’s entire retail ecosystem. And the first day did not disappoint as retail leaders and some of the industry’s leading innovators came together to discuss and debate the trends that are shaping the industry… and present solutions that are providing a glimpse into what the future of retail might look like.

In this episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from World Retail Congress 2023, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most.

The Interview: Hollister Co. : In this episode of The Interview Series, host Karl McKeever is joined by Jacee Scoular, Snr Director Brand Marketing Strategy. at Hollister Co., Gilly Hicks and Social Tourist. Recorded live in the heart of New York City during NRF 2023, Jacee joins us to discuss why authenticity must lie at the heart of the building successful brand collaborations with content creators, the growing trend for purpose-driven retail, and how brands can stay in tune with their...

The Interview: IKEA : In this episode of The Interview Series, host Karl McKeever is joined by Seana Strawn, Head of Home Furnishing and Retail Design at IKEA US. For over 20 years she has personally been designing or leading teams who design home furnishing product and retail spaces for some of the biggest names in the industry. Most recently with IKEA US, Seana Strawn leads, among other things, the omnichannel sustainability customer communication and sustainability retail visual...

In this episode of The Retail Exchange podcast, host Karl McKeever brings you highlights from Retail Week Live 2023, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most.

The Interview: FitFlop: In this episode of The Interview Series, host Karl McKeever is joined by Sal Usmai, CTO of ergonomic and wellness footwear brand, FitFlop. Leading the company's transition to an omnichannel organisation, Sal is a seasoned technology leader with 20+ years of experience managing multichannel business applications in a strategic environment, Sal joined FitFlop in 2022 as chief technology officer to ensure that innovation, data, technology and a customer-first approach are...

In this episode of The Interview Series, host Karl McKeever is joined by by Matt Alexander, Co-Founder and CEO of Neighborhood Goods, as well as the brand’s President, Ashley Shelton Conger. Named one of Fast Company's Most Innovative Companies, Neighborhood Goods is a new take on the department store, featuring an ever-changing landscape of the world's most thoughtful, progressive, and exciting brands. Central to its business philosophy is providing a place for community, to foster a new...

The Interview: Organic Garden: In this episode of The Interview Series, host Karl McKeever is joined by Martin Wild, founder and CEO of Germany-based food-tech start-up, Organic Garden. As Martin prepares to take to the stage at Shoptalk Europe 2023 in Barcelona, we sit down together to discuss the brand’s journey, how the retail food industry can pursue a future that is good for people, the environment, and for business, and the story behind a unexpected appearance in Playboy magazine....

The Interview: Dickies: In this episode of The Interview Series, host Karl McKeever is joined by Calvin Anderson, Global VP of Digital Strategy for VF Corporation brands Dickies, Altra and Smartwool. Founded a century ago, the Dickies brand originated as a denim bib overall company, selling workwear to farm and ranch hands around the Southwest. Acquired by VF Corporation in 2017, today it is a global brand found in more than 100 countries —with a style that resonates as much with pop culture...

In Focus: Retail Automation. Are robots talking over the retail industry? Host Karl McKeever sits down with guests John Toler, CEO of Plow & Hearth, and Samay Kohli, CEO of automated warehouse company, GreyOrange to find out. Presented by GreyOrange.

In Focus: Host Karl McKeever sits down with Citizen Watch VP Customer Insights & Data Management, Rob Harvath, and Amperity Chief Customer Officer, Dan Milgrom to discuss how customer data platforms can connect the dots for improved customer engagement; why establishing a singular source-of-truth for customer data matters; the importance of adopting a “question everything” approach; and how to create a data-driven culture, to keep things ticking. Presented by Amperity.

The Interview: Fabletics: In this episode of The Interview Series, host Karl McKeever is joined by Ron Harries, SVP Head of Retail at Fabletics. 2023 marks the 10th anniversary for the digitally-native brand, co-founded by actress and entrepreneur Kate Hudson. In that time, Fabletics has been busy pulling in a loyal online consumer following. For the last six years, Ron Harries has been the person responsible for leading the development of its retail proposition – unpicking the ever-more...

Host Karl McKeever reports from NRF 2023, Retail’s Big Show, in New York City. We bring your highlights from the Javits Convention Center, where retail leaders and some of the industry’s most pioneering vendors, discuss, debate, and present the key topics that provide a glimpse into what the future of retail might look like. In this episode, we picked our way through some of the highlights from the final day at the Show.