In this episode of The Interview Series, host Karl McKeever sits down with Ian Bailey, Managing Director of Kmart Group Australia. With over 450 stores, Kmart Australia is the country’s number one performing general merchandise and apparel retailer, and one of the most trusted and loved brands in Australia and New Zealand. We explore how Kmart Australia doubled down on clarity of purpose and innovation to develop a strategic blueprint and operational architecture to transform its business model, moving it from a traditional discount chain to an innovative, modern, hybrid retailer.