Host Karl McKeever reports from NRF 2023, Retail’s Big Show, in New York City. We bring your highlights from the Javits Convention Center, where retail leaders and some of the industry’s most pioneering vendors, discuss, debate, and present the key topics that provide a glimpse into what the future of retail might look like. In this episode, we picked our way through some of the highlights from Day Two at the Show.

Host Karl McKeever reports from NRF 2023, Retail’s Big Show, in New York City. At the start of a franticly busy three days in the Big Apple, we bring your highlights from the Javits Convention Center, where retail leaders and some of the industry’s most pioneering vendors, discuss, debate, and present the key topics that provide a glimpse into what the future of retail might look like. In this episode, we picked our way through some of the highlights from Day One at the Show.

The Interview: Warner’s Gin: In this episode of The Interview Series, host Mark Faithfull is joined by Tom Warner, co-founder & CEO of Warner’s Gin. Celebrating its tenth anniversary in 2022, Warner’s Gin has had much to do the gin-naissance boom over the last decade. In this episode, Warner walks us through the story of how he and his then business partner decided to launch the brand; the influence of Warner’s Gin in revolutionising the category boom through its rhubarb flavoured gin...

In this episode of The Special, host Karl McKeever is joined in our NYC studio by CRTKL Associate and Concept Designer Laura Lewi. We talk to GlobalData Retail analyst Neil Saunders from Arizona, and to arken P-O-P International Head of Insights Aimee Grandfield, who has recently returned from visiting NYC, to talk Beauty Retail. Presented by Attentive®. Driving retail sales with text message marketing.

In this episode of The Interview Series, host Karl McKeever is joined by John Gregory, Head of Industry – Retail Vertical at Spotify. We explore the secrets to delivering a successful digital customer experience; how technology and data can be used to truly understand the individual and can appeal to consumer senses and emotions; and what retailers can do to inspire consumers through the joy of discovery. Recorded at Retail Week Live 2022 Presented by Attentive®. Driving retail sales with...

The Interview: C&A Europe In this episode, host Karl McKeever is joined in conversation by C&A Europe Director Global Sustainability - Aleix Gonzalez. In his role, Gonzalez is responsible for overseeing the implementation of C&A’s global sustainability strategy. He explains what sustainability means to him; his experience of building momentum behind sustainability initiatives within multiple global retail businesses; his thoughts on the burning issues affecting fashion...

The Interview: Majid Al Futtaim – Retail: In this episode, host Karl McKeever is joined in conversation by Hani Weiss, Chief Executive Officer of Majid Al Futtaim – Retail, the exclusive partner of choice for international hypermarket and supermarket brand, Carrefour. The last few years have brought profound, powerful change to retail. The critical factor holding everything together is Leadership. Hani’s own career began at Majid Al Futtaim - Retail in 2001, as a Section Manager at Carrefour...

In this episode, host Karl McKeever is joined in conversation by the Vice President of Global Marketing for global lifestyle brand UGG, Carole Diarra. UGG boots are back. But in truth, they never really went away. The brand has enjoyed several ‘fashion moments’ since it first rose to popularity back in the 1970s, and once again became one of the hottest (and the warmest) footwear trends of 2022. Today, UGG is a two-billion-dollar company with numerous sales outlets worldwide. Building a...

The Interview: Frugi: In this episode, host Mark Faithfull is joined by Sarah Clark, CEO of UK organic clothing brand, Frugi. We to explore how sustainable fashion has changed; the brand’s plan for growth; what a sustained approach to business growth looks like; how to better influence and empower customers to live more sustainably; and how can it replace the pursuit of profit, and to reflect on her first year in post. Recorded at Retail Week Live 2022.

In this special episode, we look at one of the biggest challenges to affect both retail and global food supplies, in decades. With the pressure is on to find a solution, we discuss the recently launched ‘EU Ukraine Solidarity Lanes’ action plan, and how retailers and logistics providers can get involved to help open up freight corridors.

In this episode, host Karl McKeever is joined by LIFVS co-founder and COO Daniel Lundh to explore the story behind Europe’s largest unstaffed grocery chain; why it classes itself as a technology start-up first and retailer second; and how its business model could teach others a thing or two about how to enjoy retail success in low traffic areas and rural communities. Recorded at Shoptalk Europe 2022.

In this episode, we explore the importance of taking time to foster loyal and lasting customer relationships. Host Karl McKeever sits down with Gousto Chief Marketing Officer Tom Wallis and Inkpact Founder & CEO Charlotte Pearce to discuss the challenges, twists, and lessons for success to connect, engage, and retain valued customers.

In this episode, host Karl McKeever is joined by Boots UK CIO Rich Corbridge and Director of IT – Customer and Category, Jennifer Duffy. We explore the digital initiatives that the retailer has recently spun up to continue offering services to customers; the importance of speed of adaptation; how its omnichannel approach is helping to build a digital ecommerce experience for the future; and why this initiative is so fundamental to their tech talent acquisition, retention, and development...

Host Karl McKeever looks back at what was on show at Shoptalk Europe 2022 in London. We hear from the heads of some of Europe's leading retailers and vendors on how to harness an ever-shifting retail landscape.

In this episode, host Karl McKeever is joined by Coresight Research founder and CEO, Deborah Weinswig to explore the disruptive trends and priorities that are shaping the new retail landscape, and to hopefully provide some answers to the question about the next digital “reality”: the metaverse.

In this episode of The Retail Exchange podcast, Karl McKeever and Mark Faithfull bring you highlights from the annual Retail Week Live festival, as we pick our way through some of the topics, insights and conversations that are inspiring and challenging the retail ecosystem, and that interested us the most. In partnership with Inkpact.

In this episode, host Karl McKeever is joined by Dr Carsten Keller, VP Direct to Consumer of fashion e-tailing giant, Zalando. With more and more brands continuing to gear their processes to direct-to-consumer models, the platform has seen a boom in brands collaborations. Carsten explains how Zalando is supporting brand’s DTC ambitions, what the future will look like for ‘platforms’, what he believes will drive the next phase of hyper growth in retail, and why ‘progress, not perfection’ is...

in this special episode of The Interview Series, as we look ahead to Retail Week 2022 later this month, host Karl McKeever sits down with in conversation with Unilever Chief Customer Officer Wellbeing, Beauty and Digital Commerce, Claire Hennah. When it comes to how consumers goods companies go to market, digital is changing everything. Claire joins us to explore the importance of adapting portfolios, so they are fit for ecommerce; the secrets to gaining share of category sales on the...

In this episode, host Mark Faithfull returns to the important issue of wellbeing, as we mark Mental Health Awareness Week and the Retail Trust’s Together Fest 2022, which takes place in London today. Recorded at Spring Fair 2022, Retail Trust wellbeing consultant Andrea Woodside joins us to examine whether retail is a happy place, why kindness and empathy is not rocket science (but can be rocket fuel), and why it’s important to give retail leaders permission to focus their energy and efforts...

In this episode, we explore how the beauty industry can capitalise on the booming consumer demand to feel good again, by bringing joy and discovery to the retail experience. Featuring Benefit Cosmetics UK & Ireland marketing director Lou Bennett, Cosmetic Executive Women editor Sallie Berkerey and arken P-O-P International head of insights Aimee Grandfield.

In this episode, host Karl McKeever is by Kate Walsh, SVP Omnichannel Retail for Pandora. She reveals the charm of working for this iconic jewellery brand, how it is repurposing and revitalising its offer for the future, the lessons she’s learned about how to do business better, and her views on whether The Apprentice is as good as it used to be.

In this latest episode of The Retail Exchange podcast, Karl McKeever and Mark Faithfull report from World Retail Congress 2022 in Rome.

In this episode, host Mark Faithfull talks wellbeing. Employee wellbeing doesn’t stop at the store or office entrance. We sit down with Claire Kershaw, Wellbeing Offer at Next and Terry Streather, Director of Oakwood Training to discuss the importance of achieving buy-in at a senior level, why the narrative needs to switch from reactive to one that’s proactive, how to empower managers to spot the warning, and what wellbeing will look like in the future.

In this, the second of our two-part special exploring innovation in digital signage technology, guest host Jason Bradbury is joined by a panel of guests explore the now and the next in digital signage solutions – the trends and the challenges for retailers as they seek to make informed strategic decisions in 2022, and beyond.

Episode 16 - Digital Retail Signage: In this latest episode of The Retail Exchange podcast, Jason Bradbury sits down with three companies who know a thing or two about what it takes to create a blueprint for success in digital retail signage, for anyone wanting to think big and do better.