In this episode of the SaaS Business Podcast, Ron Gaver’s guest is Dave Koslow, co-founder of DocSend. Dave and Ron discuss how Dave and his co-founders discovered the problem that led to the creation of DocSend, a document sharing and monitoring tool. Dave details the various ways DocSend provides users with seamless, real-time feedback, listing its advantages over tools like email attachments and screen-sharing programs. This, in turn, opens a conversation about promoting asynchronous...

In this episode of the SaaS Business Podcast, Ron Gaver’s guest is Nick Raithel of Content Corps. Nick and Ron discuss the unique requirements startups have for content marketing. Nick points out some of the “dos” and “don’ts” of content marketing stressing the need to begin by building relationships with clients before trying to market their products or services. He describes road-mapping, a tool used by Content Corps to plot a client’s marketing course, delve into competitors’ tactics, and...

I interviewed Tim Sinclair in Episode 015. During the interview, Tim mentioned that he had gone through the inaugural class of the Ocean Accelerator. He also mentioned that Ocean is a faith-based tech accelerator. I had never even considered the intersection of faith-based organizations and tech accelerators and was immediately intrigued. I asked Tim if he could put me in touch with Ocean, which he did. Scott Weiss is the CEO of Ocean and James Clair is the Marketing Manager. UPDATE: Ocean...

Lincoln Murphy’s focus is customer success. He’s currently the growth architect at Winning by Design, where he creates blueprints and playbooks for customer success managers and leaders. In the past, he founded Sixteen Ventures and led customer success at Gainsight. Using customer success to drive growth across the entire customer lifecycle, he has helped over four hundred SaaS and enterprise software companies accelerate growth and retain valuable customers. Contents On the website, click...

Tim Sinclair is founder and CEO of RingR. Before founding RingR, Tim had an established career in broadcast radio. The idea for RingR grew out of Tim’s frustrations with trying to get high-quality recorded audio for interviews conducted electronically using the telephone or Skype. For such interviews, the host can produce a high-quality recording on one end, but if the guests do not have good recording equipment on their end, the audio quality for the guests’ recording is often low. If the...

Jay Samit is a serial disruptor, a change agent, an innovator, an educator, and the author of the international best-seller Disrupt You!: Master Personal Transformation, Seize Opportunity, and Thrive in the Era of Endless Innovation. For over three decades, he has been at the forefront of global trends. He has pioneered breakthrough advancements in mobile video, Internet advertising, e-commerce, social networks, eBooks, and digital music used by billions of consumers every day. Combining...

Blair Williams is a software engineer and entrepreneur. He is the owner and lead programmer for Caseproof. Caseproof has four products on the market Pretty Link, MemberPress, Affiliate Royale, and Buy Now for Stripe. Pretty Link is a WordPress plugin to manage link redirection on WordPress websites, MemberPress is a product to manage membership sites, Affiliate Royale is a product to manage your affiliates, and Buy Now for Stripe is a product that allows integration with Stripe to sell...

In 2009 Tom Tancredi and his twin brother, Dominic, founded Dom and Tom, a digital development shop. To date, they’ve launched over 250 projects across multiple platforms including Web, iOS, Android, Windows Phone, Google Glass, Oculus, iBeacon, and Android Wear. Their customers include GE, Hearst Publications, Tyson Foods, Esquire Magazine, Priceline, Bloomberg, Cliff’s Notes, and the Emmys. In 2015, they made the Inc. 5000 list of the fastest growing companies in America for the second year...

Dan Franks calls himself a lifetime serial entrepreneur (not necessarily out of the womb). He started building websites for clients while in middle school, he started two podcasts, and together with three partners, he launched Podcast Movement, the largest conference in the world specifically for podcasting, and from there they branched out into single-day regional events, and even a six-day cruise dedicated to podcasting. Dan is also a Certified Public Accountant (CPA), and I wanted the...

For years, Ari Meisel worked eighteen-hour days in the construction industry, but in 2006, he was diagnosed with Crohn’s disease, an inflammatory disease of the digestive tract aggravated by stress and considered incurable. He was forced to find ways to get things done in less time because there were some days when he could only manage to work for an hour. He needed to simplify his life and somehow continue to be productive. Necessity drove Ari to optimize, automate, and outsource much of his...

David Lizerbram is an attorney in San Diego, California. He founded his law firm in 2005 to provide legal services to entrepreneurs locally and nationwide. He has provided legal guidance on multimillion-dollar funding rounds, negotiated strategic partnerships, managed international intellectual property portfolios, and advised many innovative startups. David regularly speaks on legal matters and has presented as part of a legal education panel at San Diego’s Comic-Con every year since 2008....

Tom Schwab began his professional life as a U.S. Navy officer running a nuclear power plant on an aircraft carrier. As his family grew, he decided to separate from the Navy and went into industry. He later started his own business selling alternatives to crutches, and along the way, cultivated his skills in marketing. Tom is now an inbound marketing specialist. He has been a speaker at HubSpot’s Inbound conference. He equates inbound marketing with permission-based marketing and outbound...

Joey Kissimmee says that he’s not techy, but he has created iPhone apps, SaaS products, WordPress themes, and is now working on WordPress plugins. He says that he has always been a hard worker. His first job was washing dishes in a beat up old sandwich shop in Chicago when he was twelve. In 2000, he started working at Walmart and doing a little business online to make some extra money to have fun with his wife and kids. “At first,” he says, “it was just selling junk on eBay.” But he found...

Emily Chase Smith was a practicing attorney before leaving the law for a literary calling. Now, she helps entrepreneurs get their stories on paper by either ghostwriting their books or coaching them through the writing process. She explains why SaaS entrepreneurs should consider writing a book and why a book is your best calling card. She describes the differences between traditional publishing, self-publishing, and hybrid publishing. She talks about how she helps her clients get their books...

Corstiaan Hesselink is the creator of the Reflect app, an extension for Evernote.  Reflects provides a convenient way for you to reflect on (remember, review, and rethink) all that you have saved in Evernote. Reflect was born because Corstiaan, an avid Kindle reader, wanted a tool to help him review the tagged high-lights he had saved in Evernote while reading Kindle books. Unable to find such a tool, he built one and then put it up on Beta List. When Reflect started to attract interest, he...

What makes a killer SaaS product? How do you get customers and keep them?   Introduction Neil Patel, together with his brother-in-law Hiten Shah, is currently operating three SaaS companies, Crazy Egg, HelloBar, and KISSmetrics. Some of Neil's clients include such well-known companies as Amazon, NBC, General Motors, HP, and Viacom. Entrepreneur Magazine says that they "created one of the 100 most brilliant companies in the world." The Wall Street Journal calls Neil a "top influencer on the...

Daniel J. Lewis discusses his SaaS product My Podcast Reviews stressing the importance of talking to people before developing your product.   Introduction   Daniel J. Lewis is an entrepreneur, an award-winning podcaster, and the founder of My Podcast Reviews. My Podcast Reviews is a subscription-based SaaS product for aggregating podcast reviews from 150+ national iTunes stores into a single deliverable report. Daniel stresses the importance of talking to your customers during...

Dane Maxwell discusses how to create SaaS products, why he created The Foundation, the importance of being present in whatever you do, and the power of perseverance.   Introduction   Dane Maxwell is the founder of The Foundation, a company created to teach entrepreneurs how to create SaaS products. The Foundation model for creating SaaS products is to find the pain, sketch a solution, pre-sell the idea, build the product, and launch it. Dane discusses what he considers to be the most...

Sujan Patel shares excellent marketing and growth tips for SaaS business owners based on his ten years of Internet marketing experience.   Introduction Sujan Patel started his first business selling cars parts while in high school. While the business was not a great success due to a lack of business acumen, he learned SEO in the process. His SEO skills would serve him well in years to come.   Sujan dropped out of college to found Single Grain, a digital marketing agency. Single grain...

Introduction: Welcome to the meta episode of the SaaS Business Podcast with your host Ron Gaver. Do you want to start a SaaS business? Do you have one? Are you by any chance overwhelmed by everything you need to learn and do to get off the ground? Are you in overload? Would you like to know how others have succeeded? Would you like to avoid the mistakes that have caused others to fail? If you answered "yes" to any of these questions, then this podcast is for you.   Key Takeaways: [0:04]...