The Time Tax: The Crime of Stealing Customers' Time
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Description
Inspired by an article by former TSOE guest B. Joseph Pine II, and James H. Gilmore, Ed and Ron will explore how businesses--including professional firms--can stop wasting the customer's time.
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Time once again for another alliterative assembly with a dash of associated assonance as Ron and Ed pull together a patchwork of punditry.
Published 05/17/24
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In this episode, Ron and Ed welcome back Greg Tirico to delve into the 2024 Tech Trends Report from Future Today Institute, a whopping 980-page behemoth at FutureTodayInstitute.com/trends.
Published 05/10/24
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