In today’s episode of the startup chat, Steli and Hiten talk about why you should archive all your emails now. Email is one of the most common ways of communication in the startup world, and a lot of founders receive thousands of messages in their inbox. It goes without saying that managing your email is a crucial part of running a successful business and your life. In today’s episode, Steli and Hiten talk about why your inbox is not a prison, how responding to all emails can be...

Today on The Startup Chat, Steli and Hiten talk how self-management is the best management. Managing yourself is one of the most important skills a person can develop, especially if you want to be a successful leader and manage other people. In today’s episode of the show, Steli and Hiten what self-management means, the importance of self-management, some principles of good management and much more. Time Stamped Show Notes: 00:00 About today’s topic 00:39 Why this topic was...

In today’s episode of The Startup Chat, Steli and Hiten talk about why you should share your work. While a lot of startups conduct their business in secret, some are now beginning to share what they are working on with the public, and like everything in life, sharing your work has it’s pros and cons. In this episode, Steli and Hiten talk about what cross-promoting is, why you shouldn’t feel forced to share your work, what type of things you could share with the public, the benefits of...

In today’s episode of The Startup Chat, Steli and Hiten talk about if founders should be doing sales. Sales can be tricky for experienced and new founders, and it’s very common for some founders to want to delegate sales to someone else as they worry that customer will judge them or see their company as a small company and not want to do business with them. However, the opposite is the case most of the time and in practice, people love talking to founders. In this week’s episode, Steli...

In today’s episode of the startup chat, Steli and Hiten talk about if there’s too much SaaS. In the startup world, there are a lot of SaaS solutions for different industries and niches. One of the reasons is that it’s become so easy to build a SaaS product and founders are doing just that. Unfortunately, this leads to oversaturation and standing out is a challenge. In today’s episode, Steli and Hiten talk about how people are building a lot of software right now, bottlenecks that affect...

Today on The Startup Chat, Steli and Hiten talk about a founders guide to feeling feelings. Running a business is difficult and comes witha lot of stress that if not managed properly can lead to a lot of problems for a founder. Problems that could affect your personally or worse, the health of your business. In today’s episode of the show, Steli and Hiten what it means to suppress your emotions, why doing so might not be a good thing, how to get in control of your emotions and much...

In today’s episode of The Startup Chat, Steli and Hiten talk about how to acquire and cross-promo saas apps. Acquiring and cross-promo saas apps is a common strategy stirrups use to grow. However, it can get very messy when not done right. There specific questions that need to be answered before you commit to making a purtcahse so that you avoin problems or regret. In this episode, Steli and Hiten talk about what cross-promoting is, how companies use it to grow, why it isn’t as simple...

In today’s episode of The Startup Chat, Steli and Hiten talk about creating opportunities in a time of crisis. During these difficult times, a lot of business are going to struggling to stay alive, and even more, are going to fail. It’s tempting for some founders to give in to the challenging times which ultimately results in the collapse of their businesses. However, it doesn’t necessarily have to be so, with a little creativity and some innovation, founders can adapt and still keep their...

in today’s episode of the startup chat, Steli and Hiten talk about how to improve cash flow during a crisis. One of the effects of the COVID-19 pandemic is that a lot of businesses are going to have problems with their cash flow. This could be as a result of customer cancellations or non-payments, and how you manage your cashflow in this crisis could make or break your business. In today’s episode, Steli and Hiten talk about what cash flow management is, some things you could do to...

Today on The Startup Chat, Steli and Hiten talk about the power of encouragement. Running a business is difficult. Every entrepreneur knows this. Difficult times are going to arise and sometimes, all we need is a bit of encouragement to get over these difficult times. In today’s episode of the show, Steli and Hiten talk about the concept of encouraging others, why it’s so powerful,  why some people are better at it than others and much more. Time Stamped Show Notes: 00:00 About...

Today on The Startup Chat we talk about worry. We get lots of questions about things that are rooted in worry. Worry is a useless emotion that just paralyzes action and problem solving. There are 2 different problems people worry about. The problem you can’t do anything about. The problem that you will never have. Worry can be helpful in business because it tells you there is an issue that needs to be addressed. A worry should be short term and dealt with in a matter of hours not days...

In today’s episode of The Startup Chat, Steli and Hiten talk about The HEY launch. Basecamp launched their new product, HEY, recently and have succeeded in creating a lot of buzz and a huge waiting list in the process. In this episode, Steli and Hiten talk about how HEY was marketed before it launched, how the launch of HEY was a campaign, the unique position of Basecamp as a company and much more. Time Stamped Show Notes: 00:00 About the topic of today’s episode 00:41 Why this...

In today’s episode of The Startup Chat, Steli and Hiten talk about how reinvention causes everything to thrive. People or companies might seek to reinvent themselves or change the way they do things, and most of the time, this can be a good thing. However, a lot of the times, people think that for you to reinvent yourself, something has to be destroyed. While this is true in some cases, it doesn’t always have to be. In this week’s episode, Steli and Hiten talk about reinvention versus...

In today’s episode of The Startup Chat, Steli and Hiten talk about how to make plans during 2020. With everything that has happened in 2020, you’d be forgiven if you chose to describe this year as the year of crisis. With this crisis comes uncertain and it can be quite challenging to make long-term plans in uncertain times like these. In today’s episode, Steli and Hiten talk about if you should make plans in 2020, how you should plan in this year, why your timelines have to be shorter...

Today on The Startup Chat, Steli and Hiten talk about the lack of mastery in inner work. As humans, we all are experiencing life differently, and these experiences shape who we are and mould us into what we are at any given time. Although some of us would love to master our shortcomings, it is an ongoing situation, and mastering inner work is the type of work that never ends. In today’s episode of the show, Steli and Hiten talk about how your strength can be your weakness, how inner...

In today’s episode of The Startup Chat, Steli and Hiten talk about "Should Have Done This Earlier". Business comes with lots of challenges. Sometimes we figure out the solution to a challenge and, depending on how you look at it, might feel relieved about figuring it out or frustration about not doing so sooner. In this episode, Steli and Hiten talk about why you shouldn’t focus on the negative side of things, the benefits of having a positive outlook on things why working on our...

In today’s episode of The Startup Chat, Steli and Hiten talk about how to keep your sanity in 2020. With all that is going on in the world at the moment, the COVID-19 epidemic and the current police brutality protests going on around the world, it’s really difficult to stay composed and not let it all affect your mental health negatively. In this week’s episode, Steli and Hiten talk about things they are doing to stay sane at the moment, how nobody really knows how to feel right now,...

In today’s episode of The Startup Chat, Steli and Hiten talk about online meetings & virtual events during COVID-19. One thing that has been on the rise during the COVID 19 crisis has been online conferences, and there are a number of factors that are causing this. One of those is that people ar3e working from home and have more time to attend these conferences. In today’s episode, Steli and Hiten talk about how the number of invitations to online events conferences has revved up...

Today on The Startup Chat, Steli and Hiten talk about the Sales & Marketing Grind. This episode is inspired by a tweet from Hiten that pointed out how marketing is a grind, one that you need to get used to, as it requires you to do the same thing over and over again in order to be successful. In today’s episode of the show, Steli and Hiten talk about the tweet that inspired this episode, what prompted this tweet and why marketing is different from sales and much more. Time...

In today’s episode of The Startup Chat, Steli and Hiten talk about starting a Startup during the COVID-19 pandemic. During the COVID pandemic, there’s going to be a lot of people thinking about starting a new Startup. However, whether now is a good time or now to start is a question that needs to be answered. In this episode, Steli and Hiten talk about if this is the right time to start a Startup, why there’s never a good or bad time to start, what to consider if you’re starting...

In today’s episode of The Startup Chat, Steli and Hiten talk about how to get good at taking critical feedback. Sometimes we need other people’s feedback or opinion on something that we are working on, this is perfectly normal and can help you improve what you’re working on. However, some people are not good at taking other people’s feedback and this can lead to negative reactions from that person or worse. In this week’s episode, Steli and Hiten talk about why you shouldn’t take...

In today’s episode of The Startup Chat, Steli and Hiten talk about questions to ask yourself during this crisis. In times of crisis, especially one like the COVID 19 crisis, where anxiety is so universal, it’s important to ask yourself certain questions so that you recognise when you might be exhausted and there’s no good answer or solution to a challenge you’re facing. In today’s episode, Steli and Hiten talk about what the concept of a wartime CEO means, why there’s no such thing as...

Today on The Startup Chat, Steli and Hiten talk about how to ruin your reputation during a crisis. In times of crisis, like the current COVID 19 situation, a lot of people will panic and act in a way that would ruin the reputation of themselves or that of their brand. So you want to be very careful how you treat people in times like these so as not to cause bigger problems for yourself when the crisis is over.  In today’s episode of the show, Steli and Hiten talk about Steli’s recent...

In today’s episode of The Startup Chat, Steli and Hiten talk about how to stop your customers from churning during COVID-19. During a crisis like the COVID pandemic, it is to be expected that a lot of your customers will cancel their service with you. However, there are some things you can do to reduce the rate at which your customers cancel. In this episode, Steli and Hiten talk about why you should always be working hard to improve your retention, what you shouldn’t be doing during...