Communication  - it's the key to everything. So if you have ever found yourself lost for words or cringing at what you have just said to a patient, or perhaps just want to make sure you are at the top of your game when speaking to patients then this is the episode for you. We are joined by Chris Chippendale, he is a second generation chiropractor and the clinic director of Sevenoaks and Beckenham Chiropractic clinic. He founded Patient Centred Training in 2017 to help Chiropractors get better results through honest, ethical and effective communication. In this episode we discuss - The importance on verbal and non verbal communication - Pressure to treat - Overtreating vs undertreating - How to know if you have a communication problem - How to improve your communication skills and much, much more. Links Mentioned In The Show The Happy Patient Project - www.patientcentred.co.uk/hpp Chris's Free 14 day video course - www.patientcentred.co.uk/motivate Join my Facebook group The Practice Builders Community Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram