Everything about EVP is highly personal. There may be many who prefer to think of paranormal research as dry and unemotional, but deep inside we know it's personal. You can't get into it with a spirit and not be willing to deal with him or her much the same way you would deal with the so-called living. It doesn't work otherwise. This episode features a chapter from the unfinished book Listen (by Randall Keller) entitled “Complete Entities,” and focuses on the necessity of taking a personal approach while attempting spirit communication.