Tiếp tục phần 2 của tập 4 - Có những phương pháp gì để tổ chức design thinking/participation workshops? Từ Quan Sát (Observation) đến Hiểu (Understanding) và Làm (Making), các bạn có thể tham khảo những phương pháp sau: Interviewing, Fly-on-the-wall Observation, Contextual Inquiry, Think aloud Testing, Heuristic Evaluation, Stakeholder Mapping, Affinity Clustering, Bull's-eye Diagramming, Importance/Difficulty Matrix, Tree Analysis, Rose Thorn Bud, Round Robin. --- Links tham khảo Think aloud testing: https://medium.com/@Guerrilla_edit/think-aloud-protocol-past-its-sell-by-date-e6140cb76e1e Contextual inquiry: https://uxknowledgebase.com/contextual-inquiry-815eaa94b909 --- Website: https://trainghiempodcast.com/ Instagram: https://www.instagram.com/trainghiempodcast/ Mua 1 cốc cafe: https://bmc.link/nhinguyen --- Send in a voice message: https://podcasters.spotify.com/pod/show/nhinguyen/message