In this episode James looks at how successful Insight teams learn to harness the power of their introverts. In episode 17 we explored the ways in which Insight managers, researchers and analysts could develop trusted adviser relationships with senior decision-makers. But what if your Insight teams include a large number of introverts who feel very uncomfortable at the idea of reaching out to senior people and networking? Or, in today’s world, simply coming back into the office or switching their cameras on?