Episodes
A riveting, illuminating, and personal experience battling COVID-19 the last 3 weeks from Patrick Bosworth, CEO of Royalton Investment and Founder of Duetto. The young, typically healthy entrepreneur details to guest-host Karen Moon how he managed through his toughest moments in isolation at home, and the mindfulness practice that continues to give him strength. Royalton Investment is a luxury holding company with operations across Europe and the Middle East, and assets across Yachting, Real...
Published 04/08/20
Jason Schulweis, SVP and Head of Brand Partnerships and Integrated Marketing for Morning Brew,  offers crucial insights about current trends within media and marketing due to the impact of COVID-19, how marketers can authentically connect with consumers, and the importance of brand purpose in the face of this new reality.
Published 03/23/20
Aside from the physical health risks stoked by COVID-19, there's another byproduct of the pandemic that's potentially terrifying: the social impact of isolation and quarantines. Given the number of people directed and electing to work from home, social distancing becomes both a personal challenge as well as an important business concern. From London, Julia Hobsbawm (social entrepreneur and author of The Simplicity Principle) shares important insights, strategy, and perspective, along with...
Published 03/21/20
How do you protect on-demand or gig workers, their fleets, and their customers, during the COVID-19 crisis? How can companies like Postmates, which rely on going workers for their business model, succeed and survive, what particular concerns and considerations are in play, and what happens as restaurants and other suppliers close and face hard times? Vikrum Aiyer, Vice President of Public Policy & Strategic Communications at Postmates and Former Obama White House Senior Advisor, joins...
Published 03/21/20
If trying to keep the doors to a business open isn’t challenging enough, especially when you don’t know how long you have to do it for, diligent consideration of the productivity, safety, care, morale, and profitability of your employees may be even more daunting. Dr. John Sullivan (internationally known Human Resources thought-leader from the Silicon Valley and Professor at San Francisco State) and Celeste Thompson (Chief People Officer/Founder at TRIBE Human Resources Consulting) join from...
Published 03/19/20
Wendy Liebmann, Founder, CEO, and Chief Shopper of WSL Strategic Retail, shares critical considerations for brands and retailers to manage the new realities of a retail landscape during and after the COVID-19 crisis.
Published 03/19/20
Published 02/04/20
Modobag is the world’s first motorized, smart and connected carry-on that gets you to your destination up to three times faster than walking. CMO Tim Ryan offers insight into one of the most innovative and exciting advancements to hit the travel industry since rolling suitcases were introduced in the 1970's, on location at CES 2020.
Published 02/04/20
How do the world’s leading travel companies approach emerging technology companies coming to market right now? Moreover -- what do they see as the biggest opportunities, and how do you balance that with proving out partnerships with these startups to the rest of the organization? It's an important, and complex topic to explore. The good news? Nicola Poirier (Senior Manager, Strategy & Business Development at Expedia Group) and Kerri Zeil (Head of Amadeus for Startups) share everything on...
Published 12/10/19
If you shop for a flight online today, you’ll notice a wide range of options available to you. From seat selection to presentation of hotel and rental car options after booking, it seems like the traveler’s booking experience has become more and more holistic. Yet, there are many opportunities to grow. What has driven this trend in the last 5 years? Ancillaries packaging, New Distribution Capability, emerging technologies, and more. Senior travel executives Werner Georg Kunz-Cho (Co-CEO Chief...
Published 12/03/19
As the global travel industry continues to advance its technology infrastructure to meet the needs of modern travelers, new challenges make way for the need for new solutions. Two leading travel industry experts, Jay Richmond (Head of Business Travel Group, North America) and Kerri Zeil (Head of Amadeus for Startups) of Amadeus, discuss with host John Matson how to distinguish between disrupting the industry, and just conforming to new technologies. It's a deep dive into what's on the horizon...
Published 11/12/19
Data. It continues to be a huge topic for any brand to tackle. And of course that includes travel. But the jump from gathering data to turning it into action is another. Two leading travel experts, Ella Schreiber of Hopper and Shameem Ahmed of Amadeus, share how they are leveraging data science and machine learning to maximize user acquisition and conversion. From the aspects of traveler data that are the most useful for certain aspects of buyer behavior, to deploying data science across a...
Published 11/05/19
A Reverse Pitch - heads of leading corporate innovation programs at travel brands share their companies' approaches to making partnership work between a startup and an enterprise company. 
Published 07/23/19
The hospitality industry is diverse, fragmented and involves a lot of stakeholders. At Voyage HQ's Travel Disruption Summit in NY, Javier Egipciaco (the Managing Director of the innovative boutique hotel brand Arla) and Kelsey Recht, the CEO of VenueBook (a platform driving dynamic bookings of event spaces), debated on the importance of hospitality brands working together to deliver a better experience for the customer. 
Published 07/17/19
The genesis of online booking for activities has turned tourism into the Wild West for online travel brands. In this recap from VoyagerHQ's 2019 Travel Disruption Summit, CEOs of some of the industry's most influential brands, including Foursquare and Lonely Planet, discuss changes in booking experiences and what they mean for the traveler. PANEL: Jeff Gleuck (CEO of Foursquare), Luis Cabrera (CEO of Lonely Planet), and Shane Mayer (Head of Partnerships, GetYourGuide)
Published 07/09/19
Telling location-centered stories around the world, including articles, videos, photography, illustration and animation, with an in-house creative and editorial teams work with a global network of freelance creators -- Alex Shebar, Director of Experiences for Culture Trip, joins John Matson and Bess Chapman in the MouthMedia Network studio. In this episode: It’s Bess’ last show! She’s going to get her Masters from Stanford. Alex talks about how travelers are looking for different...
Published 07/02/19
How can you scale cool? True personalization in travel. Leiti Hsu, Cofounder of Journy (an AI-enabled, expert-curated modern travel planning service that personalizes yourtrip planning, including bookings and reservations), show host., and food connector, joins John Matson and Bess Chapman in the MouthMedia Network studio. Journy uses humans, who do their jobs better with tech? Leiti and Susan (her cofounder) are the Yin and the Yang. They met dancing on speakers in Shanghai, while both...
Published 06/25/19
Azim Barodawala, CEO of Volantio (technology that helps airlines maximize unit revenues and decrease costs through greater capacity utilization, while providing customers with better predictability and control over their travel journey) joins John Watson and Bess Chapman in the MouthMedia Network. studio.
Published 06/18/19
What could the hotel industry learn by several putting leaders in hotel tech in one room? Recently, VoyagerHQ hosted executives from ALICE, Uplift and Travel Tripper — in partnership with the robust Cornell Hotel Society community—in front of a live audience for a useful and relevant discussion with many takeaways for everyone in the hotel industry— from independent boutiques to major chains—on how innovation plays a crucial role in the  path forward to improve guest experience and stay...
Published 06/11/19
The millennial generation is traveling more than ever before, looking for community, location, and curation. Selina has designed unique hotel co-living, co-working spaces around these needs. Digital nomads are embracing this new traveling lifestyle in droves. Selina is thinking about topics like loyalty and technology for the next generation of hospitality. Rachele Caserza, Director of Global Strategy for Selina, joins Bess Chapman in the MouthMedia Network studio.
Published 06/07/19
A fireside chat on innovation between representatives of two of the most forward thinking travel groups… Rashesh Jethi (SVP Engineering for Americas & Head of Innovation for Airlines for the world’s largest GDS, Amadeus) and Bess Chapman (Operating Principal for JetBlue Technology Ventures) discuss travel tech infrastructure, innovation, and possibilities at the Travel Disruption Summit presented by Voyager HQ, and sponsored by Amadeus and Fareportal. In this episode: What AI means for...
Published 05/29/19
Designing customer experience in travel... Liliana Petrova, Director of Customer experience at JetBlue Airways, Visionary, Strategist, Customer Experience Professional and Blogger, joins John Matson, Bess Chapman, and Pavan Bahl in the MouthMedia Network studios powered by Sennheiser. In this episode: Liliana Petrova on designing for Experience is like a multi-phase cake What is movement, Technology design, how to achieve movement as fast and seamless as possible How people will feel about...
Published 05/21/19
Merchandising content platform for flight shopping… Robert Albert, CEO of Routehappy (the industry standard for airline rich content, acquired by ATPCO) joins John Matson and Nick Vivion in the MouthMedia Network studios powered by Sennheiser. In this episode: The most commonly desired amenity in travel: seat, then WiFi Selling a singular vision when pitching/building Routehappy How it is not actually all about price An entire ecommerce category that’s comeditized, we all about the...
Published 05/14/19
Online Travel Agencies with Fareportal and CheapOair… Sam Jain (bio), CEO/Founder of Fareportal, CheapOair and OneTravel.com, Board Chairman of Voyager HQ, joins Peter Crysdale (Co-Founder of ReCorp), Pavan Bahl (CEO of Open Source Business), Rob Sanchez (COO of Open Source Business), and Marc Raco (CPO of Open Source Business) for the first episode of Travel Is Your Business podcast. Taking initiative to fill a gap, customer service, and introducing technology In one of his few in-depth...
Published 05/08/19
A mobility provider that has changed the way over 100 million people have traveled -- FlixBus is now taking on the US
Published 04/19/19