What’s Functional, Practical, and Scalable with Kellie Romack, Vice President of Associate and Customer Care Product Experience at Walmart U.S.
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Description
This episode features an interview with Kellie Romack, Vice President of Associate and Customer Care Product Experience at Walmart U.S. Since joining the company in October of 2020, Kellie has been responsible for creating a frictionless associate and customer experience using innovative technology and streamlined ways of working. On today’s episode, Kellie gives us an inside look into Walmart’s associate-facing app, Me@Walmart, talks about the future of AR in stores, and shares why it’s better to be brave than perfect.
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