Becoming the Trusted Authority on Sleep with Jody Putnam, Chief Retail Officer at Mattress Firm
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Description
This episode features an interview with Jody Putnam, Chief Retail Officer at Mattress Firm. In this role, Putnam oversees all markets and 2,400 Mattress Firm locations, working to help their Sleep Experts talk with customers about improving their lives through better sleep. On today’s episode, Jody discusses leading a purpose-driven organization, the role of technology in today’s mattress-buying experience, and America’s sleep habits (spoiler: they’re not good).
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