#77: Build the Best Buying Experience From First-Call Demo to Close
Listen now
Description
You’ve identified a problem you want to solve for your organization. You’ve done the research and narrowed it down to two promising solutions. After visiting the websites for both, you click ‘book a call’ and wait. The first SDR spends an hour talking to you about our organization and needs—it sounds like you’re a great fit, at least from their perspective. So they schedule another call with you the following week for a demo. You hang up and wait some more, with very little knowledge to sway your solution decision. The second SDR jumps right in, they’re already familiar with your organization and ask about team priorities, immediately jumping into a demo. You leave the call with a clear understanding of whether or not this solution is the perfect fit. Which sounds like the better buying experience? If you said the first, you’re likely to be the only human who also enjoys trips to the DMV. We speak with Ashley Zagst, Senior Account Executive at Chili Piper about the power of demo-ing on the first call (and how it benefits the buyer and seller). Join us as we discuss: The role demoing plays in the sales process (and how to leverage it to your advantage)Creating safe space for sellers to build a foundation of trust with buyersDiversity across teams and in the pipeline, and why it’s so important
More Episodes
The sales profession has evolved, but one thing has remained the same: the power and importance of mentorship. Where sales leaders once learned in person from each other in unstructured meetings — office banter, going to lunch, connecting at conferences or networking events — many of today’s...
Published 02/27/24
Published 02/27/24
What does account-based marketing (ABM) look like in 2024? For most people, they talk about it as a platform, and not a strategy. When you embrace ABM as a critical part of your GTM strategy, you can break down internal barriers and bring marketing, sales and customer together to create the...
Published 02/13/24