Today, we’re diving into the world of education, but not from the typical employee training angle. Instead, we’re focusing on higher education: How are institutions preparing the next generation of young professionals for the workforce? What essential skills do they need to succeed, and what should business leaders understand about this evolving landscape?To explore these questions, we’ve invited a special guest, Elgie Bright, Chair of the Automotive Department at Northwood University. He’s u...

In this episode, we dive deep into the world of outsourcing lead generation and sales processes with Robin Wilson, Owner of Epic BDC.We discuss if this is a smart way to scale your business, or does it come with too many hidden risks? We'll explore the pros, like access to expert talent and time savings, and weigh them against the cons, such as loss of control and potential brand misalignment. If you're a dealership manager or business leader looking to boost your sales without burdening...

In this episode, Glenn Pasch delves into one of the biggest challenges sales professionals face today: customer defection. Whether you're in automotive sales or another competitive industry, understanding why potential buyers walk away and how to prevent it is key to maintaining a successful business. Glenn shares actionable strategies to refine your sales process, build better customer relationships, and improve retention rates. Discover how to address common pain points, identify red f...

Has training today's employee so different than how training happened previously? If it has changed, then how? Or are the people themselves different and leaders are the ones who needs to change?It is so important today that employees receive the right training because business has become more competitive and every dollar matters. In this episode, John Traver, veteran trainer and creator of multiple successful training companies spanning multiple decades shares what he has seen. He share...

What does selling through psychology mean? Can you really understand the buyer behavior by asking the right questions? What if you could create an environment where a simple conversation leads to more sales?Seems impossible? Not according to this week's guest, sales trainer Jonathan Dawson, creator of SELLCHOLOGY, a strategic process to help you unlock your full sales potential. We discuss a variety of topics and whether you are in sales or not, this is a conversation you need to listen ...

The best way for a company to be successful is to develop your team and find the next group of managers. Too often, individuals are promoted because they were good at a certain job, but that does not guarantee success as a leader.in this episode, we talk to Michael L Wood, General Manager of Checkered Flag Jaguar/ LandRover and Volkswagen dealerships. He shares his 13 year journey with the group from beginning as a sales associate to GM and how he is leading these dealerships to...

Improving your Social Media Marketing can always be a struggle or an ongoing learning experience. From understanding each platform, embracing their changing nature, what's trending and where is best to spend your ad dollars. Not an easy task. In this episode, Sarah Ciociola, head of paid media for PCG Digital. She shares her views on what is most important in today's marketplace, how to leverage your internal staff and ways to create content that stands out in the market. She oversees a...

Electric Vehicles: everyone has an opinion. Including our guest, Elena Ciccotelli, an award-winning automotive executive, international speaker for the automotive industry and the host / producer of the "EVs for Everyone Podcast." We dive into this controversial topic to discuss the benefits for consumers and environment to the pressure manufacturers feel from the Government. We also touch on consumer misconceptions regarding owning a vehicle and how dealerships can stand out in the market...

Using a Systematic approach to employee training is not optional if you want to succeed. In this episode, discover the blueprint for a new way to train as we unveil Glenn's groundbreaking RESULTS process.  With years of experience training thousands of individuals and leaders, Glenn has honed a systematic approach that drives tangible results. Join us as we delve into this innovative methodology, offering valuable insights, actionable strategies, and real-world examples.  Learn how to...

In this episode we will be highlighting the organization, Women in Automotive, which is going to be celebrating their 10th year in existence. We are joined by Veronica Dunford, Partner in WIA along with Gary May, owner of Interactive Marketing and Consulting Services who has joined the board of directors to discuss how they continue to provide services, training and support for women in automotive. A great conversation for a great organization. Enjoy and don't forget to subscribe, like...

Struggling with time management is a universal experience. Ever find yourself putting in immense effort only to feel like you've barely made a dent in your to-do list? Or perhaps you constantly feel like you're being pulled in a dozen directions at once? It's a frustrating cycle, especially when you see others seemingly breezing through tasks effortlessly. In this episode, we dive into effective strategies for reclaiming control over your time. From organizing your schedule to identifying...

Building and leading a singular high performing team can be challenging. But what about being tasked with overseeing and leading 41  dealership teams  across  four  states  2 ,700  employees  that  is  a  large  organization. Today we speak with Sam D'Arc who is the COO of Zeigler Auto Group regarding carrying  out  initiatives  from  the  leaders/owners  who  are  above  you and what is the structure you need to  communicate it down to the leaders in the stores as well as training processes...

Whether you are new as a leader or experienced it is never easy when you  have  to  discipline  someone  on  your  team  or  you  have  to  have  difficult  conversations around certain behaviors.  And  you're  not  quite  sure  how  to  handle  that,  especially  to  remain  professional  if  it  gets  confrontational.  So  what  are  you  supposed  to  do?   Well,  that's  what  we're  gonna  talk  about  in  today's  episode  and  give  you  some  strategies  to  help  you  feel  more ...

In this episode John Ellis, automotive industry leader and I dive into the dynamic landscape of the automotive industry, exploring the profound transformations spurred by technological advancements and changing consumer preferences. Through the lens of electric vehicles (EVs), we dissect the strategies and challenges faced by industry players in adapting to this future. Throughout the episode, we confront critical questions facing stakeholders: How can traditional automakers pivot...

Setting effective goals for your team is often a struggle for new leaders, or even experienced ones.  In this episode, we delve into the critical aspects of setting clear goals and expectations for your team. Effective leadership isn't just about telling people what to do; it's about providing a roadmap for success and empowering your team to achieve their full potential. We will discuss the importance of clarity, how to communicate the path for success, feedback and accountability and so...

In the dynamic world of management, effective communication is not just a skill, but a cornerstone of successful leadership. Whether you're leading a small team or an entire organization, your ability to communicate clearly, confidently, and empathetically can make all the difference in achieving your goals. In this video, we delve into essential strategies and techniques that will empower you to enhance team collaboration, foster a positive work culture, and navigate challenging situations...

What  is  the  change  in  your  mindset  that  you  have  to  make  when  you  become  a  manager?  Prior to the promotion you've  been  a  solo  performer  and  now  you are tasked with leading a team .   What's  the  biggest  difference  or change in your  mind  to create a leadership mindset or mentality? What leadership skills have to evolve  in  order  to  be  successful?   This episode focuses on this important topic and by  the  end  of  the  episode,  you're  going  to  have  five ...

A new manager's first 30 days. What should you do after all of the congratulations for your new  promotion  and  you're  thinking  to  yourself,  what  do  I  have  to  do  in  my  first  30  days  in  order  to  make  an  impact? In this episode we will share  five  strategies,  that  you  have  to  put  in  place  in  order  to  have  those  first  30  days  be  very  successful.   Very tactical and strategic. Enjoy and don't forget to share and subscribe to the show so you don't miss any...

For many years, we've all embraced the concept of a marketing or sales funnel where customers travel on their journey toward conversion or taking a desired action. However, this analogy has its limitations, primarily because a funnel implies that everything or everyone smoothly passes through it.  However, the reality doesn't always align with this neat analogy. Not everyone proceeds through each stage seamlessly; some may halt at certain points along the way. Therefore, rather than...

One of the top leadership skills needed to help yourself and your team succeed is knowing how to break down a situation without falling prey to emotions. Poor leaders allow emotions to fog their vision, they lash out at teams without clear direction or feedback that caused the poor results.  This leads to poor communication in the workplace. what words to great leaders use? In this episode, Glenn Pasch shares the 6 words top leaders use on a daily basis to dissect, examine, process and then...

Sales and marketing go hand in hand for a company's success. Questions arise regarding what is best messaging, when to advertise, how should sales be involved and what each department's responsibility is.  And now with even more focus on data and privacy, what can we learn from other countries? In this episode, Paul de Vries, who is a major automotive industry expert in Europe shares what he sees as differences between his country and the US. Why he comes to the US to learn and why he asks...

Outsourcing your marketing or doing it internally is one of the biggest struggles for most business owners. One can make a case for either side. Cost vs expertise. Who will train the internal team? How do they keep up with trends? Is this their only focus or will they end up doing other tasks to fill their time? All great questions and Mike Snyder, partner with RaptorUSA, a mid market consulting firm, is here to answer these and many other questions. As a past agency owner, he worked in...

Effective leadership can seem at odds with itself. Should we focus on impact. or training, or efficiency?  That is the conversation with Ed Roberts, COO of the Bozard dealership group. Ed shares his journey from selling cars to now leading teams and setting sales records. He shares what he has learned in a manner that all listeners can apply. We also discuss his new book, "Mile One" and why his style of leadership has been so impactful. A truly great conversation with so many lessons you can...

Do you empower your marketing team or have you created a team of task managers who wait on you? Are you frustrated they need you but in reality you have created a dependent team?  Marketing Manager training has been an area of concern for many companies. They are not sure of what training the managers need, or how it will impact performance. Yet these individuals oversee thousands if not millions of dollars in advertising budgets.  So if they have this huge responsibility, why are many left...