Misinformation on Social media is a hot topic today. And even in our news, we hear "Fake News" and we all wonder what we are watching. And as AI enters the conversation, how do we know what is true.  In this episode, Joe Goldberg,  author and Ex- CIA employee discusses his expertise in what misinformation is, what is has been used for and how we need to be prepared.  We discuss how he uses his past knowledge to influence his writing and he shares about his new novel, Devil's Own Day. A...

Pushing through. Whether is is creative, health or a new level of performance at work, it takes perseverance. We all have folders with half completed ideas and another filled with excuses why we never completed or pushed through those barriers.  Eric joins us again to share how he went back to revive and finish one of those ideas which turned out to be his newest novella Ransomed Daughter. He shares his process, his struggles and mostly what he finally did to complete this and how it unlocked...

Thriving through adversity is sometimes easier said than done. When confronted with something overwhelming, loss of job, sickness, birth of a child, death of a loved one how one reacts is key to long term success. Bruce Miller, Owner of Miller Motors shares his journey of confronting cancer, and how that has changed his perspective, his leadership style and his view on day to day concerns. A wonderful inspiring conversation .I hope you enjoy it and get as much out of it as I did.  don't...

What traits make a good leader? Or a great leader? This is a question many leaders struggle with when looking to add to their team or find their replacement. Too often individuals are promoted because they achieved a goal. That does not mean they will be able to handle the skills necessary to lead.  Danny Zaslavsky, Dealer principle of Country Hills Motors and Managing Partner of Vincue, an automotive software platform, shares his vision on this topic. From growing his team in the...

ASOTU: The Automotive State of the Union has been a new fixture in the automotive industry. Paul J Daly & Kyle Mountsier have put together a new communication platform for connecting the automotive community. The idea is to connect everyone from Dealer principle to lot attendants, from back office to front line sales, vendors to OEMS and connect their shared beliefs that the automotive industry is misunderstood and also a fantastic place to grow a career. In this episode we discuss...

In this episode,  we focus on this idea of why your training is not working. You think that your ability as a coach or a leader is, improving, or in some cases,  you think you're a really good leader and a great coach or a great trainer, but for some reason, it's not sticking.  Many times the finger starts pointing downstream at your team,  blaming them because they're not doing what  you need them to do. They're not applying all of the things that have been given them to help them achieve...

Emotional intelligence is just a buzzword for many leaders. It is not something tangible they can put their finger on in order to help their team grow. My guest, Nadine Zeinoun disagrees. She unlocks why emotional intelligence is really the key to major success and thriving companies. Her main point is reframing the concept and instead focusing leaders on creating a coaching mentality throughout their organization. A straightforward discussion and we share steps you can take to improve your...

GA4 or Google Analytics has been one of the most discussed topics in marketing and data over the last few years, Unfortunately only 25% of businesses are set up and ready. This means that their website tracking will not longer be current and accessible.  For many, this has been a struggle as Google seems to be building GA4 as we go along so marketers and the like are working daily to keep up. Brie Anderson, a self professed data nerd has been documenting GA4 and its progress for the industry...

Growing your business, or scaling your business is a goal for leaders. But without a specific roadmap or plan, they odds of success are limited. What should you focus on? How do you build a successful plan?  In this episode, Crista Grasso,  an expert on helping businesses optimize their current processes in order to achieve their growth plan.  Creator of the "LeanOut Method" she brings tactical advise and strategy to this episode.  Enjoy it and don't forget to share it to your network if...

Why do you want to be a leader? a simple question but maybe not so simple to answer. Leader have responsibility for all that happens, takes a lot of work but of you are looking for fame and fortune, are you really a leader?  Jon S Rennie, veteran, submarine commander and business leader shares his experience as he has learned to master leadership. As he mentions in the interview, "leadership can be complex but it also can be very simple". I loved this conversation and i hope you do as...

When you begin a new initiative or change to help your organization, everyone is onboard. Everyone is excited because from top to bottom, the focus is on what is new.  Every day, meeting or discussion is focused on the progress so of course, it feels like it is working.  But what happens when the focus shifts to something new or the new just becomes the regular. Usually performance drops. This leads to doubt regarding the change or if your team can really succeed. How to you keep your team...

Follow your dreams and you will be happy. We have heard this for years. IF you like what you do, or if you are passionate, then follow your dream. But is it that easy? What are the fears? How to overcome them? Is there a strategy? Author Matt Scott joins the show to share how his made the pivot, later in life after a conversation with a famous author at a book signing.  Matt shares not just how he made the switch to becoming an author but his day to dat rituals he needs to be successful. I...

And so what is it like to move from a dealership where maybe you had a lot of control and a lot of say, and you could just make things happen to move into a publicly traded corporate environment, where maybe there's different accountability for Brian, there's different ways that he has to manage teams and lead teams.  And I wanted to talk to him about what that journey has been like, why did he make the jump? And what's going on? The reason is for listeners, as I said, we were always here to...

Starting your own business sounds exciting. It is the dream for many people and if you watch all of the social media posts, it seems easy. And soon your will be rich. Is it that easy? What are the good points, bad points and things you should be aware of? Well Brooke Furniss, who started her own business a few years ago shares why she left her secure marketing position to begin a consulting agency. What things did eh wish she knew ahead of time? what mistakes did she make and how did she...

Taking over a new team, be it internally for your company or coming in from the outside. What should you as the new leader focus on? What mistakes do you need to avoid? How do you overcome pre-conceived notions of you as a manager? This is one of the toughest job out there. Bob Lanham, who left Meta to join CarNow, a software company in the automotive industry, shares what he felt and had to overcome during this transition. A very honest and intense conversation with a lot of tactical...

Women make up a large majority of today's shoppers. Yet companies still get it wrong when marketing to females.  Katie Mares, author of the new book "CustomHER Experience" discusses the importance of understanding the unique needs and wants of female consumers, and how to create marketing strategies that resonate with them.  We'll explore the latest research on women's purchasing habits, and how brands can use this information to tailor their messaging and outreach. We'll look ahead to the...

Personal Change: We are constantly bombarded online with memes, messaging, videos and motivational quotes surrounding our need to change. It could be our outlook, or appearance or attitude. But what happens when you work towards this change? For many it is not easy or we give up for a variety of reasons. In this episode, Michael Cirillo, CEO, business owner, podcast host and family man, shares his journey regarding change. He shares his battles with depression and self worth. He share how...

In this episode, we delve into the concept of being present as a leader, and why it's essential for effective leadership. Glenn shares insights on the benefits of being present, such as improved communication, increased focus, and stronger connections with team members.  We explore various strategies for cultivating presence, including mindfulness practices, active listening, and setting clear boundaries. We also discuss the challenges that leaders may face in staying present, such as...

Gratitude is a powerful thing. Yet many of us look at it as a passing thing or "Yeah I am thankful for X" But if you really focus on what you are grateful for, really think of all the things we take for granted that others in the world long for, it can be humbling. Recorded on National Gratitude Day, I share how you can use moment of gratitude first thing in the morning and at the end of the day to focus your energy on serving others.  And how having a service mentality helps you achieve your...

This comment hit me like a ton of bricks. We often get caught up focusing on what should we all be doing versus what we could do.  Kristin Smedley, author, advocate and mother to two blind children shares her story about how she came to terms with this. When her first son was diagnosed as being blind, she fought her emotions of all things he should do but won't be able to.  It was his ability to embrace the life he knew, where he was so happy, that opened her eyes to possibilities. Then when...

Is your marketing invisible to your customer?  Are you taking marketing for granted when inventory is low and demand is high? What happens when things balance out but you are disconnected from your marketing strategy? in this episode, these four powerhouse marketers share their thoughts on this topic and preview their upcoming panel discussion at the Digital Dealer conference in Las Vegas in October 2022. April Simmons: CorporateInternet and Marketing Manager Horne Automotive Laurie Halter:...

Culture is a buzzword that gets thrown around in business all of the time.  A company has a great culture! A company has a poor culture!  The key is how to build a positive culture in your business that lasts.  In this episode, Liza Borches, President/ CEO of the Carter Myers Automotive Group shares how they have instilled a culture of "Moving Lives Forward" in their group, their community and in the hearts of their employees.  It is a fantastic conversation everyone can benefit from...

What is it like, stepping outside of your comfort zone? What is it like to have your business step out to create a new business venture and others ask, "What are they doing?"  Change can be hard, especially stepping into an area where there may not be a lot of competition.  Glenn Pasch speaks this week with Paul Daly and Kyle Mountsier about their new venture, Automotive State of the Union, a media project to connect to all levels of the automotive industry.   Great conversation and passion...

Have you ever been wowed by a fantastic marketing? And then were blown away by how they delivered fantastic customer experience?   Too often businesses focus on one or the other and never seem to connect them. I share an experience my son and I had on our recent tour of colleges. How one college stood out in delivering a fantastic experience that was memorable.  Please share, review and subscribe.    About Glenn Pasch:    "Everyone finds themselves in charge at some point in their lives. Yet...

Process or Execution of Process. Which is the thing that drives you crazy as a leader?  Easy to point fingers because you as the leader are frustrated. A lot of talk about the need for process in order to build a great culture. But many don't know how to even begin yet they blame their teams. What do you as leader have to do? In this episode I break down why process is important, how to build a process and then how to implement it into your own life, your team's or your business.  Tactical...