“An acquaintance merely enjoys your company, a fair-weather companion flatters when all is well, a true friend has your best interests at heart and the pluck to tell you what you need to hear.” - E.A. Bucchianeri, taken from Brushstrokes of a Gadfly The concept of tough love comes in many forms.  You might have heard it mentioned as being “firm but fair” or being “cruel to be kind” but the question is, with changing mentalities and approaches to work, does it still have its place in leadership? To find out, Phil was once again joined by 3 awesome guests from within the IOH membership.  Today’s chat featured Sofia Mayr AIH, Vandana Dass MIH and Jill Whittaker FIH. In a wonderfully energetic discussion, they covered: - What does tough love means to each of our panelThe importance of tough Love in development of peopleLaying the foundationsThe importance of trust & communicationAchieving balance and what happens if balance is not achievedThe Psychology of tough loveDeveloping your personal brandThe consequences of avoiding tough loveWhat happens when tough love doesn’t work? In addition, our guests gave us their reasons as to why they enjoy being members of the IOH.  They included: - Having a deep love for the sector and wanted to get more involvedThe proactivity of the instituteThe people you get to connect withThe eventsNetworkingThe general “family feel” of the institute As always, a huge thank you to our guests for giving up their time and insight as well as bringing the thunder to the conversation. Enjoy! To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/ For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at [email protected]